Phillip Mackey Email & Phone Number

United Kingdom

London Area, United Kingdom

Sevenoaks, England, United Kingdom

Harrods Staff Food Court, London

Management of this prestigious staff dining site together with the General Manager and team of 72.It includes a Subway, Costa, Starbucks as well as 5 other on-trend food outlets serving around 2600 covers per day. Together with the vending contract, annual net sales are around £3.2 million.

Procter & Gamble Head Office, Weybridge, Surrey

Management of the onsite catering at P&G's head office which included the staff restaurant, Costa coffee shop and extensive hospitality. Direct reports were a Deputy General Manager, Hospitality Manager and a team of 14. Coordination of the staff restaurant upgrade and the development and launch of new food concepts.Maintaining accurate records for profit and loss accounts, cash flow reconciliation and client hospitality billing.

Heathrow Airport, London

Responsible for managing and co-ordinating the administrative procedures for the 14 staff catering outlets at Heathrow.Credit control and account managementWith the credit controller I was responsible for 128 client accounts across the airport’s £12 million contract. Management and maintenance of the airports 32 tills.Project manager for the till system upgrade across all units on the airport. Creation and implementation of improved reporting procedures in line with this upgrade.

Queens Building, Heathrow Airport, London

Management of the Queens Building Staff Restaurant, Deli, Ritazza Café, Health Bar and the BAA Engineering Staff Restaurant. A busy 24/7 unit with over 2000 covers per day and a yearly net budget of £2 million plus.Direct reports of 3 Duty Managers, A Café Manager and a team of 48 staff.Extensive hospitality service provided at various venues around the airport.Reported to the Airport Operations Manager.

Queens Building, Heathrow Airport, London

Maintaining accurate records for profit and loss accounts, cash flow reconciliation and client hospitality billing.Dealing with motivation/discipline of employees, interviewing, hiring, maintaining of staff records, training, coaching/counselling and conducting performance appraisals.Ensuring company & service standards were constantly maintained and improved upon.

Queens Building, Heathrow Airport, London

Supervision of the staff restaurant, coffee shop and an extensive hospitality service.

Marylebone, London

I completed Waitrose’s 7 month intensive management trainee program. Thereafter, I managed all aspects of the meat and fish section at the Marylebone store.Reporting to the department manager, I developed and motivated a team of 11.Responsible for achieving agreed KPI targets and for all weekly assessments and reports for the section.

Goldman Sachs, Fleet Street, London

Reporting to the General Manager, I looked after the evening catering service at this flagship prestigious Blue Chip Company in Fleet Street. Responsible for achieving agreed KPI targets through my team of 12.I was Project Manager for Hospitality Assured Accreditation and coordinated three catering sites as well as the Training Centre and Executive Dining.

St Johns Wood, London

Supervision of the catering service operation ensuring a high standard of service was provided at all times to patients, consultants, visitors and other members of staff.

Johannesburg Area, South Africa

Managed all aspects of this Restaurant/Deli with the owner.

Johannesburg Area, South Africa

Managed all aspects of this business with it's two owners.

Johannesburg Area, South Africa

Managed all aspects of this Restaurant/Deli with it's two owners.