PHILLIP ROSSAddress: | Email: phillipross316@gmail.comSTORE MANAGERResult-oriented and strategy-driven Store Manager with over 30 years of demonstrable success in helping customers find their perfect solution and get the most out of whatever what's available for them. I have a strong background rooted in motivating sales teams, creating business strategies, developing promotional material, and training new staff. Responsible for greeting customers and providing them with recommendations on particular products, unpacking product orders while maintaining accurate inventory records, and performing routine cleaning procedures before and after business hours. I am also recognized as an Assistant Manager who is responsible for scheduling employees, training new employees, and hiring new employees.I have been instrumental in engaging with customers and maintaining a well-organized retail store. I am a team player who interacts with customers, offering assistance and responding to queries about products and purchases. Furthermore, I pride myself on being a strategic thinker with a solution-oriented mindset while assessing the root cause of problems to provide exceptional solutions. The following is a summary of my professional achievements:• Assisted the Retail Store Manager in planning and implementing strategies to attract customers.• Coordinated daily customer service operations (sales processes, orders, and payments).• Tracked the progress of weekly, monthly, quarterly, and annual objectives.• Monitored and maintained store inventory.• Organized merchandise on shelves and restock them when they become empty.• Found and retrieved store merchandise.• Advised customers concerning particular products or services.• Performed routine inventory counts and submit reports to the Store Manager. Believe me when I say I have a lot to share with you, but you'll have to look over my profile to understand my professional journey. First, I want to expand my network of contacts, both within and outside of my field of employment.Let's get together! AREA OF EXPERTISETime Management| Strategic Planning| Training & Development| Problem-solving| Detail-oriented| Interpersonal & Listening| Leadership skills| Teamwork| Creative Thinking| Project Management| Alignment| Management Skills| Mentorship| Cognitive skills| Communication Skills