Admin to multiple systems such as Fortis, WebFlow. Handling users request, incidents, and task from ServiceNow queue. Maintain, Observe multiple servers, weekly health-checks.Collect user feedback from errors that occurred in applications for QA to review. Manage service queue by delegating to the right department. Maintain database via SQL

Developer for IOS mobile in Swift in XCode Assisted in UI Design. Implemented REST and SOAP API’s Mobile App testing Part of a Team of 3 front end developers that work concurrently on IOS and Android • Assisted in application development Ideas MVC design. • Worked hand and hand with Backend developers.

Work as a Teller for 5 Years non-consecutively. 3 years as Share Owner Rep. for 3 years. Teller : Performed bank transactions such as deposits, withdraws, transfers, wires, etc.Responsible for detecting fraud and preventing bank loss.Extensive customer service experience and outstanding survey results.Developed problem solving skills and knowledgeable in banking compliance regulations.Efficient in completing tasks accurately.Exceeded Sales goals for every quarter. Share Owner Representative:Handle customer inquiries in a inbound call center environment.Provide stellar service to a diverse customer base including share owners, brokers, advisors, attorneys, and court appointed representatives.Meet and exceed monthly department objectives such as quality, after call work, and adherence.Consistently recognized with customer compliments and recognition from Managers.Work in fast environment contacting appropriate resources to solve complex problems every day.Use a wide variety of computer programs to process information to meet goals for assisting customers.