-Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.-Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being.-Determines clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.-Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.-Obtains underwriting approval by completing application for coverage.-Completes coverage by delivering policy; planning future follow-up visits and evaluations of needs.-Provides continuing service by providing direct deposit forms; processing changes in beneficiary and policy loan applications.-Provides death benefits by delivering policy proceeds; reassessing client needs.-Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.-Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Currently the top retail seller of merchandise in the store and in the top 5% of a company of more than 3,500 employees. • Sold over 1.5 million dollars of merchandise and service agreements to add to the company’s profit margin in 2013.• Responsible for selling appliances, electronics, furniture, fitness, PC optimization, and retaining knowledge for over 4,000 products.• Responsible for handling all big business large quantity purchases for the store.

New York Life, established in 1845, is one of the most respected and successful companies in America and internationally. Headquartered in New York City, New York Life's family of companies offers life insurance, retirement income products, and long term care insurance. New York Life Investment Management LLC provides institutional asset management and retirement plan services. Other New York Life affiliates provide an array of securities products and services, as well as institutional and retail mutual funds.As a Financial Services Professional it is my responsibility to help clients plan for their future.

• Responsible for enhancing the customer experience for the large appliances and electronic services division.• Developed and maintained hundreds of consumer relationships by establishing a solid reputation for excellent customer service.• Generated sales goals by displaying accurate knowledge of products, and identifying customer needs for the best possible solution.• Consistently met or exceeded individual performance metrics and department standards and awarded top sales associate.

• Provided system network and desktop support to the university student lab to help resolve department issues.• Performed mainframe and account maintenance tasks as assigned by supervisor to support department goals.• Earned recommendations for teamwork, flexibility and work excellence in providing IT support to students and faculty.