Phillip Smith Email & Phone Number

Chattanooga, Tennessee, United States

Chattanooga, Tennessee Area

Monitoring and remediating Win 10 deployments.

Chattanooga, Tennessee Area

Supporting Red Prairie WMS ( JDA ), High Jump and legacy AS/400 WMS applications.

Chattanooga, Tennessee Area

* Manage SCCM deployments, packaging with Flexera's AdminStudio and monthly patching.* Maintained security policies for the Domain using ADUC and GPMC. * Responsible for keeping images up to date and making changes. * Provided support and implementation services to the business infrastructure. * Created/Supported VDIs and images for remote access via VMware Horizon View and VMView Administrator.

Chattanooga

* Customized packaging for deployment using WISE Package Studio, Flexera’s AdminStudio, AutoIT and VB scripts. * Created packages, collections, and advertisements for deployments and track results to meet Service Level Agreements for over 18k clients. * Worked on Windows 7 rollout using AdminStudio to recapture legacy installs ( InstallShield etc ) and repackaged them into MSI’s as well as evaluating and updating existing packages for Windows 7 x64 compatibility. * Test and deploy monthly patching for Windows XP and Windows 7 platforms.

Chattanooga, Tennessee Area

* Support for a varied and complex infrastructure that spans five domains under the Terenine umbrella. * Provided SCCM administration once they have the restructure complete. * Provided end user support across the companies and supporting a wide range of equipment from MACs, VOIP Phones, network printers & MFD’s to Smartphones, BlackBerry’s, iPhones and Android devices.

* Provided support and implementation services to the business infrastructure. * Packaged and distributed software applications for remote installation, hospital wide software rollouts and upgrades as well as security patches and critical updates using SCCM. * Responsible for SCCM maintenance and client health across the Enterprise. * Maintained security policies for the Domain using ADUC and GPMC. * Evaluate tools and techniques to provide results for the business.

* Ensured the proper and uninterrupted function of desktops, laptops, servers, software applications, and PBX telephone systems for a user base of 400+ for the world’s largest integrated fibers and intermediates companies. * Used Active Directory to assign policies, add and remove users, and apply critical updates across the network. * Leveraged superior technical knowledge to diagnose and resolve issues on an on-call basis 24X7. * Worked with SCCM and SCCM Client Center to push software, patches and Images.* Developed and maintained images for all models of PCs on site. * Seamlessly provided full network access to remote users in warehouse, manufacturing, and home office sites. * Executed a variety of tasks that included account creation and maintenance, backup and restore, server migration, and the introduction of wireless networking functionality.