Phillip Cromer Email & Phone Number

Greensboro--Winston-Salem--High Point Area

Greensboro--Winston-Salem--High Point Area

• Closely partner with East region sales managers to maintain strong relationships and perform regular business reviews with key customers.• Deliver product portfolio presentations to effectively demonstrate capabilities and value for all levels of audience and technical background including executive leadership.• Review network designs and project plans with customers to ensure proper selection of equipment and to drive minimal service disruption for end customers.• Routinely create bill of material lists and accompanying quotes using Salesforce, ensuring accuracy and completeness while emphasizing profit margins.• Design and deliver specific proof of value projects to demonstrate deployment techniques, operational efficiencies, and total cost of ownership.• Manage the response team for RFPs in region by recommending network design options per customer specifications, crafting replies to direct questions, and interfacing with product managers to provide detailed specifications and roadmap plans.• Regularly utilize our Sales Engineering lab to demonstrate technique and function of features, to replicate issues reported by customers, and to provide interactive training sessions.

High Point, Nc

Managed a team of ten network engineers and oversaw design, implementation and operation of multi-vendor telco networks including TDM Transport, Metro Ethernet, and DSL/PON Subscriber Access. Managed an additional team of eight NOC technicians who provided tier 2 support and managed NOC services 24/7/365. Routinely interacted with all levels of management to understand company direction, preferences, and budgetary limits, to present design solutions and vendor selection justification.