Chief Executive Officer
Current- 10+ Partners- 98% First Call Resolution- 100% Surveys Scores- Re-Defining work life balance
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Phillip C. is listed as CEO of Lotto Clothing ~ C# | SQL | HTML | CSS | JS | Git at Lotto Clothing LLC, based in Tucson, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Phillip C..
Phillip C. previously worked as Chief Executive Officer at Lotto Clothing Llc and Enterprise Support Tier 2 at Nova® Home Loans. Phillip C. holds Computer Software Engineering from Codeacademy.
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As an Enterprise Support Tier 2 at NOVA® Home Loans, I apply my technical skills and knowledge to resolve a high volume of Jira tickets effectively and in a timely manner. I create detailed error documentation, use JQL queries to identify business trends and issues, and develop comprehensive reports using JIRA Service Management. I also troubleshoot Encompass360 software, liaising with major mortgage firms like Fannie Mae and Freddie Mac, ensuring optimal software performance and customer satisfaction.I have 8+ years of experience in tech support and have been self-teaching programming for the past two years. I'm proficient in C#, HTML, CSS, and JavaScript, and I'm currently pursuing a Computer Software Engineering degree at CodeAcademy. With my experience in tech support and my programming skills, I'm an excellent resource for any organization looking for a well-rounded and experienced problem solver with a technical background. I'm motivated by learning new technologies and providing solutions that meet users' needs and expectations.
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Arizona, United States
- 10+ Partners- 98% First Call Resolution- 100% Surveys Scores- Re-Defining work life balance
- Acted as a dedicated Tier 2 support professional, resolving a high volume of Jira tickets effectively and in a timely manner.- Created detailed error documentation, enhancing the tracking process and making troubleshooting efforts more efficient.- Employed JQL queries to identify business trends and issues, thereby improving enterprise processes and.
- Conducted comprehensive analysis of spreadsheets to generate test files for pharmaceutical benefits, ensuring the accuracy of data and effective benefit configuration.- Fostered a collaborative environment within the team, assisting colleagues with the identification and rectification of inaccurate test data, thus enhancing the overall efficiency and.
- Troubleshoot various issues in Salesforce, demonstrating a deep understanding of the platform and effective problem-solving capabilities.- Specialized in debugging both hardware and software at gas stations, ensuring smooth operations and minimal disruption of services.- Utilized Putty/ssh & bash scripting to carry out system troubleshooting, reflecting.
- Specialized in thoroughly reviewing CMS1500 & UB-400 forms and efficiently processing payments in a high-volume medical claims setting, ensuring maximum accuracy and adherence to deadlines.- Created and analyzed data spreadsheets utilizing MS Excel, Word, and PowerPoint, contributing to the organization's effective record-keeping and data analysis.
- Leveraged advanced problem-solving abilities to debug and test technical errors that end-users encounter within tax documentation, ensuring accuracy and compliance.- Utilized remote RDP with LogMeIn to manage high-volume tickets effectively in Salesforce, enhancing resolution timelines and customer satisfaction.- Demonstrated technical proficiency and.
Currently studying to be a full-stack engineer to expand my knowledge.
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Phillip C. works for Lotto Clothing LLC.
Phillip C. is listed as CEO of Lotto Clothing ~ C# | SQL | HTML | CSS | JS | Git at Lotto Clothing LLC.
Phillip C. is based in Tucson, Arizona, United States while working with Lotto Clothing LLC.
Phillip C. has worked for Lotto Clothing Llc, Nova® Home Loans, Navitus Health Solutions, Verifone, and Centene Corporation.
You can use AeroLeads to view verified contact signals for Phillip C. at Lotto Clothing LLC, including work email, phone, and LinkedIn data when available.
Phillip C. holds Computer Software Engineering from Codeacademy.
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