Phillip E. Email & Phone Number

Preston, England, United Kingdom

Training new staff, managing and distributing the workload, invoicing and account handling, software control and management, implementing new policies, streamlining processes and communications, advising clients and designing materials according to their brief.• Establishing loyalty from our customers, increasing our client base across organisations within the region• Improving relationships with suppliers ensuring favourable handling of our requests• Identifying and implementing new services to meet the needs of our clients

Gateshead, England, United Kingdom

Managed staff rotas and team members within the restaurant, handled client complaints, ensured a pleasant dining experience for customers, stock taking, improved cleaning efficiencies.• Mystery shoppers’ results improved as a result of the overhaul of the cleaning processes• Recognised the skills of the team members and assigned them to the most appropriate tasks• Assessed the peak times and ensured an even balance of staff capabilities throughout each day

Bachelor Of Arts - Ba

Advanced Gnvq