Phillipe Manes Email & Phone Number

Rio De Janeiro, Brazil

BEES is ABI's main marketplace platform. Through the e-commerce and SaaS B2B platform, we bring the power of digital to small and medium-sized retailers and the companies that serve them, creating growth opportunities for everyone.As product manager, I worked on several fronts within the product. I had the opportunity to work in the Post Order Squads, being responsible for creating the entire after-sales journey for Key Account clients.I'm currently focused on the 'Order… Show more BEES is ABI's main marketplace platform. Through the e-commerce and SaaS B2B platform, we bring the power of digital to small and medium-sized retailers and the companies that serve them, creating growth opportunities for everyone.As product manager, I worked on several fronts within the product. I had the opportunity to work in the Post Order Squads, being responsible for creating the entire after-sales journey for Key Account clients.I'm currently focused on the 'Order Taking' customer journey. Working with all the solutions for importing orders, orders via spreadsheet, catalog, as well as Cart and Checkout. Show less

Creditas is a company that offers financial services with a focus on secured lending solutions. Our main goal is to provide customers with access to credit in a more affordable way and at lower interest rates than those offered by traditional banks. I worked as a Product Manager in the Home Equity BU. In this type of loan, the customer uses their own property as collateral to obtain a loan with more advantageous conditions, such as lower interest rates and longer payment terms… Show more Creditas is a company that offers financial services with a focus on secured lending solutions. Our main goal is to provide customers with access to credit in a more affordable way and at lower interest rates than those offered by traditional banks. I worked as a Product Manager in the Home Equity BU. In this type of loan, the customer uses their own property as collateral to obtain a loan with more advantageous conditions, such as lower interest rates and longer payment terms. As product manager, my main contributions and activities were: - Responsible for all product management of the app's main features. - Team with a strong focus on AB testing and reducing loan simulation times.- Alignment with the company's main stakeholders, ensuring full knowledge of business strategies and the product roadmap.- Weekly analysis of AB test results, evaluating adherence to implemented changes and measuring the impact of tests on conversion. Show less

Vitta is an administrator of health plans and benefits. Our goal is to transform healthcare in Brazil. Our customers have access to a new benefit: a 24/7 health team, with our own technology and team, which can be accessed via WhatsApp or our App, we assist each beneficiary with any health-related issue and help them make the best use of their plan. As Product Manager of the Health App, my main contributions and activities are:- Communication and alignment with key Stakeholders… Show more Vitta is an administrator of health plans and benefits. Our goal is to transform healthcare in Brazil. Our customers have access to a new benefit: a 24/7 health team, with our own technology and team, which can be accessed via WhatsApp or our App, we assist each beneficiary with any health-related issue and help them make the best use of their plan. As Product Manager of the Health App, my main contributions and activities are:- Communication and alignment with key Stakeholders - Training and workshops for product teams - Definition and prioritization of the Discovery and Delivery Roamap- Analysis of user behavior via Amplitude- Creating and managing the product roadmap - Refining screens and mockups with the PD team - Building epics and user stories - Continuous structuring of the area - Creating engagement campaigns for the application Show less

Rio De Janeiro, Brasil

Rupee is the first platform in Brazil for accounting, tax and payroll control focused on interaction between companies and their accountants. Designed entirely to help companies control and plan compliance with their obligations. As Product Manager, my main contributions and activities were: - Communication and alignment with key stakeholders - Creation and prioritization of the Discovery and Delivery Roamap- Analysis of user behavior via Amplitude- Creating and… Show more Rupee is the first platform in Brazil for accounting, tax and payroll control focused on interaction between companies and their accountants. Designed entirely to help companies control and plan compliance with their obligations. As Product Manager, my main contributions and activities were: - Communication and alignment with key stakeholders - Creation and prioritization of the Discovery and Delivery Roamap- Analysis of user behavior via Amplitude- Creating and managing the product roadmap- Refining screens and mockups with the PD team - Construction of epics and user stories - Continuous structuring of the area Show less

Rio De Janeiro

Nibo is a technology company focused on developing tools that aim to revolutionize the routine of thousands of accounting entrepreneurs throughout Brazil.Acting as Customer Success Specialist, I was responsible for: - Making the first interaction and training of the client with the software in the company's routine, providing consulting and mitigating all its operational and strategic problems. - Mapping of existing processes and analysis of indicators, proposing automation… Show more Nibo is a technology company focused on developing tools that aim to revolutionize the routine of thousands of accounting entrepreneurs throughout Brazil.Acting as Customer Success Specialist, I was responsible for: - Making the first interaction and training of the client with the software in the company's routine, providing consulting and mitigating all its operational and strategic problems. - Mapping of existing processes and analysis of indicators, proposing automation and agility insights within the area. - Partnership with the product development team, being the arm of the product team within the area, to adapt usability strategies and improve the operating system in the best way that meets the needs of the user. - Preparation of the SLA together with the Success team in order to seek to improve the interaction and processes of the area with the rest of the company. - Within the area I was able to develop and structure the operational flow of NPS action of the company, reducing the rate of detractors by 30% in 6 months, structuring the backlog of bugs and improvements of Nibo products. Show less

Rio De Janeiro E Região, Brasil

Stone Pagamentos is a Brazilian payments fintech that supplies credit, debit and voucher card machines. The company is what we call an acquirer, i.e. it bridges the gap between card brands and issuing banks to process financial transactions.- Background in sales of Stone, Cappta, Mundipagg and Equals products on predetermined routes. This sales was carried out through door-to-door canvassing of commercial establishments using POS, TEF and Mobile capture methods. The atmosphere was… Show more Stone Pagamentos is a Brazilian payments fintech that supplies credit, debit and voucher card machines. The company is what we call an acquirer, i.e. it bridges the gap between card brands and issuing banks to process financial transactions.- Background in sales of Stone, Cappta, Mundipagg and Equals products on predetermined routes. This sales was carried out through door-to-door canvassing of commercial establishments using POS, TEF and Mobile capture methods. The atmosphere was relaxed, but with a clear focus on results and aggressive targets. - The focus was clearly on the customer and we managed to convert them by negotiating rates and maintaining products. Over time, I became a benchmark in terms of attitude and results, so the leader of the operation entrusted me with the mission of mastering and sharing knowledge of the Salesforce CRM tool with the entire sales team. Show less

Bacharelado, Business Administration And Management, General

Master Of Business Administration (Mba), Logística Empresarial