- Provide technical support and train clients on SOLIDWORKS product usage and best practices.- Maintain relationships and serve as the primary technical resource for high-profile customer accounts.- Analyze customer needs and recommend product upgrades or new features.- Lead cross-functional teams to deliver complex technical solutions and custom CAD workflows.- Expertise in cloud server hosting, optimizing infrastructure for engineering applications and workflows.- Mentor junior engineers and provide advanced training to clients.

- Manage Virtual Desktop and cloud-hosted SOLIDWORKS/PDM products for engineering industries.- Oversee customer network infrastructure and SOLIDWORKS hosted solutions.- Implement/manage engineering software, data management systems, design optimization technology.

- Provide mechanical concepts and designs using SOLIDWORKS meeting deadlines and budgets.- Develop mechanical systems, including drawings and BOMs for manufacturing and prototyping.- Collaborate with engineering, marketing, and administrative teams to deliver engineering data.

- Mobile Antenna Packaging: Designed portable components for mobile antenna units.- Antenna Components Mounting: Designed custom brackets for new technologies and upgrades.- Parts and Assembly Management: Organized parts using SolidWorks Enterprise PDM.

- Manufacturing Innovation: Created new web-based techniques producing new Chick-fil-A sandwich bag.- Structural Packaging Design: Designed packaging for Motorola used to display new products.- Packaging Innovation: CAD modeling, develop innovative, minimalist packaging for Zumba products.

Provided design services to global clients, creating innovative products and packaging, modern websites, marketing tools, and offering manufacturing guidance.- Product Design: Designing for clients around the world. CAD Engineering, prototyping, renderings.- POS display design: Developed unique displays that embody the spirit of each product/company.- Web Design: Helped clients throughout entire startup process creating websites. Analytics and SEO.