Phillip Forbes Email & Phone Number

United States

The Field Service Technician Lead is responsible for training and guiding a team of service technicians in the installation, maintenance, and repair of CTI equipment and system, ensuring high-quality technical support and maintaining company service standards. This role requires a blend of technical expertise, leadership skills, and customer service proficiency to ensure that all service operations are performed efficiently and effectively. The Service Technician Lead also plays a key role in troubleshooting complex issues, managing workflow, and communicating barriers and opportunities to service leadership.

United States

Field service of various Industrial Safety systems. Technical aspects include performing calibration, maintenance, and routine functional inspections of safety equipment and associated automated systems. Provide walk through inspections and advise clients on facility updates to improve overall safety, compliance, and efficiency. Coordinate with clients regarding facility needs to commission newly installed systems. Collaborate with other contractors to streamline capital projects and ensure inter-system functionality. Produce documentation of service events in compliance with all applicable Process Safety Management requirements, including NIST-traceable certification of all service materials and equipment used.Frequent travel requiring proactive management of scheduling and location logistics to meet client needs.Equipment serviced includes NH3, CO2, and various CFC/HFC refrigerant detection systems used in industrial refrigeration. CO2, O3, CL2, etc. used in food processing and various manufacturing processes. CO and NO2 detection in commercial parking, automotive maintenance, and shipping/receiving facilities. CH4, H2, and various combustible gas detection in combined-cycle power plant and industrial boiler applications.

Perry, Mo

Performed general skilled and unskilled labor in machine shop. Tools used included mills, lathes, metal saws, two-axis Haas CNC, arc and MIG welders. Most products manufactured were related to cathodic protection equipment for pipeline maintenance customers.

Columbia, Missouri Area

Provided assistance to a quadriplegic University staff ADA attorney. Responsibilities included general office duties, planning, transportation, verbal communication, and written communication. Assisted in all daily responsibilities focused on maintaining an understanding of all current ADA regulations, ensuring facility compliance, performing site audits of ADA related facility complaints as needed, and facilitating healthy campus environment for all faculty, staff, and students.

Various Locations

Avionics Technician: Maintenance of Avionics systems to include diagnosis, repair, and operational check of various discrepancies. Performance and documentation of preventative maintenance and periodic system updates. VLF, VHF, UHF, EHF, weather radar, flight management computers, "glass cockpit" instrument displays, various navigation systems, etc.Other titles and responsibilities:Communications Security Manager: Acquisition, inventory, control, and scheduled destruction of various classified materials.Plane Captain: Planning, supervision, and documentation of daily flight line operations including pre- and post-flight aircraft servicing and basic maintenance.Hazardous Materials Management: Obtained and tracked records of federally mandated safety training to workplace personnel. Responsible for maintaining up-to-date records for various workplace hazardous materials, including authorized user lists and material safety data sheets.Avionics Workcenter Supervisor: Scheduled and prioritized daily workload, ordered parts, coordinated the completion of scheduled preventative maintenance, supervised the diagnosis and repair of various system discrepancies. Ensured proper documentation of all workcenter activities. Coordinated regularly with superiors to ensure accurate and efficient completion of maintenance and proper documentation.Specialized Training: Leadership, Diversity, Industrial Workplace Safety, Hazardous Materials, Test & Calibration Equipment, Preventive Maintenance, Aviation Electronics, Wire Connector Repair, and Computer Applications.

Mechanical Engineering

Education record