Janell Phillips Email & Phone Number

Fairfax, Virginia, United States

• Reviewed and analyzed large amounts of information.• Organized data and created documents to allow easy retrieval.

Lignum, Va

• Residential facility with beds for 67 children who have been abused or neglected between ages 5- 14 years.• Managed and prioritized Clinical Director’s schedule to ensure that time was focused on strategic issues.• Coordinated communication, tracked and followed up on requests, and identified those of importance which required immediate attention.• Created departmental standard operating procedures.• Facilitated clinical intern program.• Organized resources for effective use including sand tray room, prize closet, and supply closet. • Orchestrated successful clinical conferences including creating, overseeing and presenting material for 150 people from the community.• Seamlessly interacted with Clinical Director to plan and complete special projects such as Child Leadership Program and staff self-care events.• Represented Clinical Director in various interdepartmental meetings (QI, Leadership Meeting, Pass Meeting).• Tracked and audited clinical documentation causing an increase from 70% Joint Commission compliance to 98%.

Lignum, Va

• Streamlined new hire orientation from three weeks to seven days of training to maximize learning retention while integrating multiple regulatory agencies requirements for excelled compliance.• Designed and implemented annual training for 198 employees for staff development and increased productivity.• Maintained and audited training records to ensure adherence to company and regulatory compliance regarding new procedure training and re-certification activities.• Created and delivered interactive, hands-on training courses (in-person and web-based) effectively to varied audiences providing flexibility and enriching employee engagement.• Coordinated program execution and logistics with internal groups, external facilitators and subject matter experts collaboratively enhancing the training experience.• Spearheaded the company’s first acquisition and implementation of a learning management system.

Delaware, Md & Va

• Managed human resources functions including collaboratively coordinating business acquisitions and investigating employee relations issues to swift resolution.• Analyzed staffing levels at multiple sites and advised managers in maintaining compliance• Spearheaded new hire orientation program for 1,000 employees, effectively expediting personnel assimilation time and optimizing workplace safety.• Led management development courses including: Essentials of Leadership, Building an Environment of Trust, Coaching for Improvement & Success, Leading Change, Working as a Team and Making Meetings Work.• Handpicked to deliver Leadership Training in Houston, Texas for corporate safety department.• Prepared training materials and instructed managers in effective change management to enable sites to remain union-free.• Guided 200 salaried employees in preparing customized career development action plans; successfully completed task in alignment with aggressive timeline.

Stafford, Va

• Maximized recruiting tools and technology to identify qualified candidates.• Contacted and followed up with candidates to create and maintain interest in a position.• Ensured recruiting related metrics were tracked and reported.• Pre-screened candidates for management utilizing prescribed process• Worked with hiring manager, negotiated and made offers of employment• Managed hiring manager expectations and developed processes around interviewing

Phoenix, Arizona Area

• Proficiently developed and administered comprehensive training programs for all levels of personnel at mental health recovery facility, and monitored certifications required for each position.• Applied strong talents across the human resources spectrum toward coordinating full-scope recruitment and hiring process. • Diligently collaborated with supervisors prior to staff terminations or disciplinary actions to ensure compliance with employment laws and company policies. • Competently directed department operations in HR Director’s absence.