Janell Phillips Email & Phone Number

Fairfax, Virginia, United States

• Reviewed and analyzed large amounts of information.
• Organized data and created documents to allow easy retrieval.

Lignum, VA

• Residential facility with beds for 67 children who have been abused or neglected between ages 5- 14 years.
• Managed and prioritized Clinical Director’s schedule to ensure that time was focused on strategic issues.
• Coordinated communication, tracked and followed up on requests, and identified those of importance which required immediate attention.
• Created departmental standard operating procedures.
• Facilitated clinical intern program.
• Organized resources for effective use including sand tray room, prize closet, and supply closet.

Lignum, VA

• Streamlined new hire orientation from three weeks to seven days of training to maximize learning retention while integrating multiple regulatory agencies requirements for excelled compliance.
• Designed and implemented annual training for 198 employees for staff development and increased productivity.
• Maintained and audited training records to ensure adherence to company and regulatory compliance regarding new procedure training and re-certification activities.
• Created and delivered interactive, hands-on training courses (in-person and web-based) effectively to varied audiences providing flexibility and enriching employee engagement.
• Coordinated program execution and logistics with internal groups, external facilitators and subject matter experts collaboratively enhancing the training experience.
• Spearheaded the company’s first acquisition and implementation of a learning management system.

Delaware, MD & VA

• Managed human resources functions including collaboratively coordinating business acquisitions and investigating employee relations issues to swift resolution.
• Analyzed staffing levels at multiple sites and advised managers in maintaining compliance
• Spearheaded new hire orientation program for 1,000 employees, effectively expediting personnel assimilation time and optimizing workplace safety.
• Led management development courses including: Essentials of Leadership, Building an Environment of Trust, Coaching for Improvement & Success, Leading Change, Working as a Team and Making Meetings Work.
• Handpicked to deliver Leadership Training in Houston, Texas for corporate safety department.
• Prepared training materials and instructed managers in effective change management to enable sites to remain union-free.

Stafford, VA

• Maximized recruiting tools and technology to identify qualified candidates.
• Contacted and followed up with candidates to create and maintain interest in a position.
• Ensured recruiting related metrics were tracked and reported.
• Pre-screened candidates for management utilizing prescribed process
• Worked with hiring manager, negotiated and made offers of employment
• Managed hiring manager expectations and developed processes around interviewing

Phoenix, Arizona Area

• Proficiently developed and administered comprehensive training programs for all levels of personnel at mental health recovery facility, and monitored certifications required for each position.
• Applied strong talents across the human resources spectrum toward coordinating full-scope recruitment and hiring process.
• Diligently collaborated with supervisors prior to staff terminations or disciplinary actions to ensure compliance with employment laws and company policies.
• Competently directed department operations in HR Director’s absence.