Provide brand standard counselling to customers when required.Demonstrate fundamental product knowledge i.e. features, benefits usage and application techniques.Master mystery shopper initiatives, ensuring excellence in class execution of branded services and customer engagements.Perform makeup applications on customers.Provide makeup training to new recruits.Generate sales to archive sales targets by applying brand selling methodology, product knowledge, and traffic stopping.Stock and tester products management.Conduct stock take on all products.Made courtesy calls to regular clients notifying them of running in-store sales and specials.

Managed diaries of management teamScheduled meetings for management team as required.Managed access and parking arrangements for visitors.Maintained the visitors register daily.Attended to the switchboard.Relayed telephone queries to the relevant parties within the set timeframe.Managed daily administration i.e. filing, report generation, document signing, courier services.Coordination of finance, sales meetings, and training workshops.Organized transportation for late shifts during stock take periods.Ordered office refreshments, stationery, and machine consumables.Ordered staff uniforms as required.Ensured a smooth operation of office machinery.Liaised with contractors to ensure a well-maintained office.Liaised with IT team with regards to IT queries raised for the management team.Liaised with the cleaning staff to ensure a neat and tidy office.Collected and checked expense claims and sent them to payroll for processing.Collected staff leave forms and sent them to payroll for processing.

Provide brand standard counselling to customers when required.Demonstrate fundamental product knowledge i.e. features, benefits usage and application techniques.Master mystery shopper initiatives, ensuring excellence in class execution of branded services and customer engagements.Generate sales to archive sales targets by applying brand selling methodology, product knowledge, and traffic stopping.Stock and tester products management. Provide makeovers and facials to customers.Performed stock take on all products.Made courtesy calls to regular clients notifying them of running instore sales and specials

Assisted and trained new staff members.Performed stock counts and prepared stock count reports.Setup visual merchandising in line with latest fashion trends.Assisted customers with their purchases.Cashed up and reconciled daily takings at end of business.Checked and signed off on casual staff member timesheets.Ordered new stock and uniform for the sales team.Attended to telephone queries.