Phiwe Banzi Email & Phone Number

City Of Johannesburg, Gauteng, South Africa

Fourie Glen

Manage internal communications output.Prepare strategic communication plan for Bestmed.Editing and proofreading of content received from different areasof business to be distributed to all staffPlay a leading role in introducing Brand Guardianship program which aims to educate staff about the Bestmed brand and to find ways to uplift the brand.

Sandton

Generate creative ideas for mostly Discovery Health specific communication campaigns.Ensure campaigns align to both the business strategy and the internal marketing strategy.Writing of original copy for a variety of communication media based on briefs received from different areas of business.Editing and proofreading of content received from different.

Building relationship between partner on a one on one basis ensuring that the member experience is of the highest level.Central contact for partners.Dealing with escalated member queries as a result of service failure from partners required.Resolve issues between members and partners complaints.Support for all work flow pools.Assist brand manager with new.

Sunninghill

Managing the overall communications output and compliance activities for MediKredit and GEMS by ensuring company policy and guidelines are followed.Prepare strategic communication plan for MediKredit.Develop and evaluate feasibility, efficiency and quality of information education and communication material. Contribute to speech writing and talking points.

Sandton

Providing product information and handling financial queries Troubleshooting, and managing difficult situations on all levels (Intermediaries, Employers, and Members) Answering inbound calls timorously. Keeping accurate and comprehensive stats on a daily, weekly and monthly basis to determine service failure trends and recurring problems. Dealing with all.

Sandton

Conduct outbound calls to our existing Discovery Health database clients in order to obtain a Life Broker Appointment. Establish the clients’ needs. Follow up on potential appointments. Allocation of the leads to client’s broker or panel of platinum brokers. Follow up with the broker on the outcomes of the appointment. Allocate leads based on broker.