Phoebe G. Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

As the first UX practitioner at my firm, I am working to establish UX design and research processes to meet our users’ unique needs. This effort includes…- Building a comprehensive design system and documentation for our diverse suite of development platforms and tools (in progress) to improve consistency, accessibility, and efficiency of our design output.

Chicago, Illinois, United States

- User interviews, persona creation, prototype design, and user testing for mobile-first applications - Design and develop scalable inbound and outbound business interfaces for global law firm- Functional requirements gathering and translation of requirements into apps, automations, and dashboards- Design reusable application components and design system.

Chicago, Illinois, United States

- Designed and developed Microsoft Power Platform solutions, including Dynamics CRM, Power Applications, Automations, and BI Dashboards using User Centered Design principles- Led live discovery and user testing sessions to develop effective, user-centered solutions- Project managed overseas Development team workstream, ensuring timely and effective.

Chicago, Illinois, United States

- Designed and developed Power BI dashboards to increase ease & sustainability of funder reporting - Designed and analyzed organization-wide Inclusion & Engagement survey, receiving a 90% response rate from full-time staff - Led selection of organization-wide, integrated CRM system including needs & competitor analysis- Advised org leadership on.

Greater Chicago Area

- Analyzed all awards and relationships to assess fundraising progress and opportunities- Coordinated grant application & reporting processes to ensure grant compliance- Audited hundreds of grant & donor records for accuracy and consistency- Communicated with donors to ensure paperwork is completed by all parties and expected deliverables are processed.

The Writing Program

- Developed individualized tutoring plan for clients from diverse cultural and educational backgrounds - Provided writing skills, emotional support, and encouragement to bolster clients’ self-confidence- Created manual with resources and best practices for future tutors to conduct successful Writing Place appointments- Assessed needs of primarily.

Evanston, IL

- Advised students on building strong resumes, individualizing cover letters, and utilizing online career platforms- Improved flow of students between NCA and The Writing Place by designing a visual guide- Counseled students using collaborative coaching methods to develop student’s career goals, identify relevant career resources, and boost self-esteem.

Evanston, IL

- Coordinated a team of 9 students to put on a variety of events and projects to improve mental health on campus- Coordinated and facilitated meetings with 20 student leaders from 8 different mental health groups to foster collaboration and encourage cross-marketing of events- Communicated with stakeholders about our initiatives and promptly and.

Chicago

- Facilitated art therapy, gentle movement, and group meditation sessions with small and large groups of adult clients with behavioral and mental health concerns- Assistant-taught an Early Head-Start classroom of 12-20+ students from diverse cultural and socioeconomic backgrounds - Communicated with parents of students in Head-Start classroom to clarify.

Greater Chicago Area

- Designed website and posters to market available services and group therapies- Wrote letters to doctors in Chicago area to encourage referrals to Accepting Therapy

Evanston, Illinois, United States

- Managed, implemented, and marketed events aiming to reduce stigma of mental illness on Northwestern's campus- Established and maintained partnerships across student-groups to improve event turnout and enhance collaboration in event creation- Led a committee of 8 students to manage logistics of events

Ux Design Immersion (500+ Hours), Specialization In Ui

Coursework: UX & UI design, user & usability research, strategy theory & practice Mentor: Michael Makes; Director of Design at Heady |.

Bachelor Of Science - Bs, Human Development & Psychological Services

Coursework included ethnographic research methods, designing for social change, psychology, neuroscience, counseling methods