Phoebe Martin Email and Phone Number

Serve as primary point of contact for patients calling into office to schedule appointments, refill medications, pay balances, and ask medical questions.Maintain patients' medical records and send and receive records from other offices via fax, efax, email, and mail.Interface with NextGen software to schedule patients and input patient data, especially Practice Management, Electronic Health Record, and Document Management.Approach work each day with empathy for patients, attention to detail, and commitment to integrity in everything I do.

Created and altered costume pieces according to supervisors' written and verbal instructions. Also served as a mentor to newer costume shop associates and a liaison between management styles of past and current costume shop supervisors.

Eased first-year students’ transition to life at Denison by teaching them about resources, traditions, academics, and social life. Also served as a resource for students for the duration of the academic year, reaching out periodically to offer support, encouragement, and inform them of critical upcoming deadlines such as for housing selection or class registration.

Collaborated with 3 classmates on semester-long consulting project under supervision of professor. Analyzed event attendee feedback, developed strategic new survey, and proposed new techniques to meet need for future data-driven decision making. Produced both in-depth technical reports detailing methods, findings, and suggestions as well as accessible executive reports that described findings and suggestions for a non-technical audience. Shared and managed data according to COSI’s policies for managing sensitive and confidential data.My primary role on the team was managing project communication and ensuring timely completion and high quality of technical documentation, deliverables, and presentations.

Supported Light Foundation programming at Chenoweth Trails facility in Greenville, researched and applied for grants, and leveraged data analytics skills to improve efficiency of organization's operations.

Facilitated customer checkout via our PoS system, provided exemplary service and expert knowledge to eager pet parents, ensured that the store was clean and fully stocked at all times, and assembled endcap displays.

Supported students taking all sections of the Data Systems course (required for both Data Analytics and Computer Science majors) by providing technical instruction during weekly lab sessions as well as conducting four weekly hours of one-on-one sessions to address specific student inquiries and provide feedback on projects and assignments. Received 4.6 out of 5 effectiveness rating on end-of-semester student evaluations.

Fostered positive learning atmosphere by modeling and facilitating constructive communication, ensuring swift and sympathetic camper conflict resolution, and enthusiastically initiating group activities during downtime and before meals. Also encouraged campers’ natural discovery during nature hikes and creek peeks by answering their questions about flora and fauna and asking them questions to inspire curiosity.Due to the staff's ability to work together and adapt camp practices and traditions, we were able to successfully hold an entire summer of weekly overnight camps without a single case of COVID among staff or campers.