Phoebe Pickard (Assoc Cipd) Email & Phone Number

Providing senior People Partnering support to Young V&A and V&A East across the full People spectrum including both strategy and operations, with a focus on innovation and equity.My greatest achievement in this role to date is partnering senior management at Young V&A on:- their organisational structure design for July 2023 opening- developing & implementing an innovative, locally-focused recruitment strategy prioritising behaviours & values for our Front of House team over experience, with the offer of training designed by our Talent & Skills team to develop & upskill talent ready for openingResults: met or exceeded our internally set targets for local and diverse talent. Post-opening the team won the Museum of the Year 2024 award, and have the welcoming and friendly Front of House team consistently cited in positive feedback.

Partnered with up to 15 client groups across the V&A on their People strategies and advising on the full employee life cycle.Management of a HR Advisor and senior line management of a HR Administrator.Policy development in line with best practise and Employment Law updates.Management of high level Employee Relations casework within a unionised environment.COVID response and restructuring.

HR Partnering service to client groups, coaching senior managers.Led on the development and implementation of the NT's broad Wellbeing Programme (engagement events for Mental Health Awareness Week, management training on mental health etc) and implemented an EAP and Mental Health First Aiders scheme alongside HR colleagues.Provided mediation / facilitation in-house.Management of the Admin function including 2 x HR Assistants.

London, United Kingdom

HR generalist Advisory service to several client groups.Led on ER casework within a unionised environment.Policy updates.

London, United Kingdom

Supported Camberwell College of Arts, Chelsea College of Arts & Wimbledon College of Arts with generalist HR.ER casework support.Administrative & metrics / data responsibilities.Involvement in cross function working groups.

London, United Kingdom

Admin duties across Recruitment, Payroll, Contracts and changes to employment.Supported the HR Advisor and Director of HR in implementing the pension auto enrollment scheme.

London, United Kingdom