Phoenix Chen Email & Phone Number

Los Angeles Branch

-Surveillance and counterterrorism measures via WTMDs, HHMDs, Evolv technology and more.-Rapid, precise, high volume crowd control and vehicle traffic direction. -Crisis, safety, and de-escalation techniques, in tandem with first responders and public safety officers. -BOH credential checking, VIP security, special requests from venues, and executive protection.-Ushering and guest services, quick and detailed knowledge of venue blueprints, rules, and regulations.-Radio communication and 10-Codes.

CES access center providing housing, healthcare, and wraparound services to the TAY population at-risk and experiencing homelessness in LA county.-Engaged clients in direct service via one-on-one peer counseling, group facilitation, crisis intervention, basic needs linkage to in-house resources and community referrals.-Coordinated on-site operations for interagency projects such as mobile health clinics by CHLA and LACDPH. -Represented and uplifted the interests of stakeholders through collaboration in the grant writing process, county-wide budget meetings, and public speaking engagements.

Promotion to training position.

Emergency medicine, internal medicine and pediatric care:-Provided EHR documentation for the full patient encounter for EM physicians and mid-level providers. -Performed clerical duties for tracking consults, imaging, labs, and patient dispo. -Experienced in navigating EMRs with usage of templates and macros.

Dual Diagnosis Partial Hospitalization and Intensive Outpatient Programs-Facilitated clinical intake and assessment, and explanation of consent forms, i.e. COBs, EOBs and ROIs.-Managed insurance verifications, prior authorizations, and billing tasks.-Performed clinic scheduling, facility operations, patient care duties, and pharmacy correspondence.

Bachelor Of Science - Bs, Human Biology

Activities and Societies: Dornsife Pre-Health, Trojan Marching Band

Associate Of Arts - Aa, Science, Technology, Engineering & Mathematics

Associate of Arts - AA, Social & Behavioral Sciences Associate of Arts - AA-T, Psychology Magna cum laude