Phoenix Pruiett Email & Phone Number

Conduct useability testing on various platforms, including Windows, iPhone, and Android, using screen readers such as JAWS, NVDA, Narrator, VoiceOver, and Talkback. Leverage advanced technology and technical skills to carry out complex task flows. Participate in moderated research requests, demonstrating specific requests during interviews with field specialists or researchers. Identify new issues related to the accessibility and usability of a product. Use interpersonal communication skills extensively, such as building rapport, practicing active listening, and providing insightful responses to questions. Apply deductive reasoning and investigative skills to discover unique issues within customer product flows. Occasionally support companies in their digital accessibility research, sharing knowledge regardless of the company’s proficiency in digital accessibility.

Shoreline, Washington, United States

Played a pivotal role in ensuring JAWS accessibility for blind students through comprehensivedocument remediation. Employed OCR technology to convert images into accessible text, seamlesslyintegrating audio descriptions and transcripts into various formats, including video, PDF and Worddocuments. Collaborated closely with the Students with Disabilities Office to enhance the accessibilityof course materials. Contributed technical expertise in making visual content accessible, advancing anenvironment of academic support and inclusivity.

Oklahoma City, Oklahoma, United States

Started as a product assembly worker in the Hose Department, where fire hoses were inspected, assembled, and tested according to industry standards and ISO specifications. Cross trained in multiple departments, learning new skills and processes quickly and efficiently. Worked in Vinyl , First Aid, Chocks and various other Departments, where products such as vinyl curtains, first aid kits, and wheel chocks were cut, assembled, sealed, and boxed. Promoted to an assistant lead position after showing initiative, leadership and organizational skills. Led and trained a team of product assembly workers and ensured quality control and customer satisfaction. Responsible for fulfilling quotas in a timely, safe and efficient manner.

Elmore City, Oklahoma, United States

Provided expert scheduling and organizational support, delivering exceptional customer service bycoordinating appointments and maintaining financial records tailored to the client’s needs. Facilitateddoctor’s appointments and managed household logistics with meticulous attention to detail and adeptmultitasking. Ensured a clean living space and well-stocked groceries, contributing to a comfortable andefficient household. Excelled in effective communication, demonstrating both strong administrative skillsand a commitment to exceptional customer service in a fast-paced environment.

Muskogee, Oklahoma, United States

performed OCR, and meticulously edited documents to adhere to accessibility standards. Demonstratedcommitment by converting classroom materials into braille or electronic formats, ensuring equitableaccess for all students. Played an integral role in communication efforts by emailing newsletters toinform school staff about extracurricular activities and class events. Filed and organized lesson plansto streamline classroom activities and enhance instructional effectiveness. Contributed to fostering anenvironment of learning that catered to diverse student needs.

Muskogee, Oklahoma, United States

Effectively managed incoming calls and maintained a professional, courteous demeanor while interactingwith callers. Transferred calls to the appropriate departments or individuals, ensuring seamlesscommunication within the organization. Provided exceptional customer service by addressing inquiriesand directing callers to the necessary resources. Contributed to efficient call flow and demonstratedstrong multitasking abilities in a dynamic environment.

Bachelor Of Science - Bs, Special Education And Teaching

Associate Of Arts, General Studies

Activities and Societies: Phi Theta Kappa