Mohammad Owainati Email & Phone Number

Toronto, Ontario, Canada

Self-elected to return to a Product Designer role in order to focus on the craft of designing. Led the design of a new service.

Toronto, Canada Area

Sabbatical leave.

Toronto, Canada Area

Managed a team of 8-9 designers (product, visual and content designers).Responsible for a portfolio of online Parcels and Mailing tools.*In addition to managing Authenticated State & Mobile team from Nov to May.

Toronto, Canada Area

Managed a team of 5 designers (product, visual and content designers).Responsible for portfolio of authenticated and mobile app experiences.

Toronto, Canada Area

Led the design of new Track tool, My Inbox (previously ePost) and other digital products. This included contributing to research, persona creation, experience mapping, wire-framing, prototyping, usability testing and asset preparation.Project managed design deliverables and facilitated a team of two designers (visual and content).Employed and advocated for inclusive design within scrum/agile team,Established accessibility community of practice to educate extended design team on best practices.Integrated inclusive design within Canada Post’s Mercury design system.Mentor junior designers on career growth, workflow and stakeholder management.

Toronto, Ontario, Canada

Volunteer work focused on being a friend and mentor to a Syrian newcomer youth as well as helping in various events for the Syrian newcomer families.

Toronto, Canada Area

UX Lightning Talks aims to bring Toronto’s design community together to explore and share ideas around user-centred design. In collaboration with Bitmaker, I help organize and host the talks.

Toronto, Canada Area

Responsible for the expansion and growth of the service portfolio within TELUS channels.Over 8 months, developed and executed channel go-to-market plan for TELUS Rewards launch; Starting with a 22 store pilot and into a nationwide launch of 600 stores (corporate and dealer).Coordinated communications, training, merchandising and adoption tools for the launch and on-going support of the Extended Warranty, T-UP! and Trade-In programs within channels.

Toronto, Canada Area

Managed the live device experience programs within corporate and dealer stores; Oversaw planning, procurement, security, testing, execution and post-launch supportBuilt strong relationships with internal teams and external partners in order to coordinate, develop, manage and execute over 270 in-store campaigns (including 5 iPhones and 3 iPads)Project managed the launch of Apple fixture programs into 330 dealer stores

Toronto

Developed, managed and executed device merchandising plans for over 1,600 corporate, dealer and retail stores; devised and implemented a new strategy that resulted in saving $300,000Built requirements for TELUS’s Online Merchandising System 3.0 and managed its implementation with CV Studios. It has since become its own standalone SaaS under the Unefi brand (https://www.unefi.com/).

Toronto, Canada Area

Conception, design, production, and assembly of packaging and inbox content for mobility division

Bachelor Of Business Administration, Dual Specialization: Marketing + Operations Management & Information Systems

Activities and Societies: AEISEC and Middle Eastern Student Association

Front-End Web Development

User Experience And Product Design