Responsible for improvement of Insurance operational processes and service quality.Collaborate with cross-functional teams to identify key business questions and objectives.Support for completing project in time.Developed and implemented data models and algorithms to solve specific business problems.Maintain , improve performance and upgrading Jasper Report Server (Reporting System).Developing Jasper reports and dashboards according to the requirements for internal users. Extracting urgent data requests for internal users from both MS SQL and Oracle databaseActively works to improve the performance of team, department and organization.Follow-up with vendor for issue fixes.Support team in resolving the issues raised.Analyze and discuss the new requirements, changes and issues for improvements.Supporting internal users for issues, new requirements and change request.Cleaned large datasets from various sources for analysis.Proficient in effectively utilizing MS SQL Server for database management, including maintenance, backup, restoration, issue tracking, and generating insightful reports.

Responsible for service up 24/7.Responsible for improvement of ATM, POS and Payment operational processes and service quality.Monitoring application (Switch & CMS) performance.Support for completing project in time.Developing Management Information to report Central Bank of Myanmar.Extract the all card data report request from business and operational teams .Live Issue analysis and simulation of issues in UAT and Production.Deploying new releases in the UAT and production Environment.Test Payments, ATM/POS operations and Switch and CMS Workflow, System flow.Developing Jasper reports according to the requirements for operation, authorization ,business teams.Help to prepare the PCI DSS certification Process.Supporting business and operation team for issues, new requirements and change request. Support operations for channels including online, Mobile Banking, I-banking, ATM, Debit, Credit, prepaid cards, e-Commerce and Payment Processing.Schedule backup for monthly and Manage the storage of Production and UAT CMS server.Extensive experience in maintaining Linux-based servers within banking Card Management system , server configuration, performance optimization, and troubleshooting.