Phu Vo Email & Phone Number

San Jose, California, United States

• Expertly orchestrated team schedules to cultivate a highly productive work environment, consistently ensuring that a team of 20 individuals meets both daily productivity and quality targets.
• Collaborating with the manager to develop and provide proper metrics for the team.
• Building an inspiring and empowering team environment with an open communication culture.
• identifying inefficiencies and devising changes to enhance operations.
• Identifying opportunities for the team’s growth, setting goals, and helping the team to work toward achieving them and developing their contribution beyond the expected scope of work.

Palo Alto, California

• Proactively collaborated with Team Lead on project roster and daily targets based on analyst headcount, communicated team targets to the respective teams to enforce deadlines.
• Effectively managed team productivity and other responsibilities of Team Lead during his absences and over-delivered with high-quality results.
• Evaluated gray areas and guided the team within the scope of the existing guidelines & prepared weekly reports and presented them to stakeholders.
• Participated in the hiring process and provided supplemental feedback on the potential candidates, as well as coordinated with trainers to onboard new team members and provided coaching to lower performers.

Sunnyvale, CA, United States

• Reviewed, maintained, and ensured high-quality and relevant Vietnamese search ads.
• Managed workflow to ensure at least 300 tasks of the best quality.
• Communicated and discussed among team members regarding grey areas to improve current guidelines

Mobile, Alabama

• Part time Administrative Assistant February 2016 – December 2018
• Response for data entry of hour and employees’ wages
• Manage workflow to ensure all payroll transactions are properly processed
• Help file new-hires’ paper works to ensure all logistics are met
• Reply to customer/ employee’s emails in timely mannerPart-time Server
• Dedicated to ensuring customer satisfaction by remaining accessible and friendly.

Fremont, California

• Efficiently followed up with overdue invoices payment and ETA.
• Responsible for receiving and handling customer merchandise.
• Managed travel and expense reports for department team members.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General

Education record