Fixed Networks Experience Team• 5G Home Performance Reporting (TR69 & TR143) & Data Management• On-boarding and rolling-out field testing of new devices with reporting and problem identification• Speed Testing Reports/Compliance with regulations

• Product Testing & Quality Control: Attention to detail through inspecting and code testing of devices and prototypes to ensure devices meet industry specifications.• Technical Document Writing: Streamlined business documentation by assisting with the preparation and analysis of test reports.• Product Assembly & Repair: Deep understanding of business processes and supply chain management through managing assemblies containing display controllers, cable assemblies and metalwork.• Customer Assistance/Field Work: Liaised with clients and r2p Team to provide customer assistance and testing support in field and reworks on site.• Electronic Hardware Modifications: Problem solving through conducting testing to rectify hardware issues• Logistics: Creating guidelines and instructions required for company quality standards for both developers and production team.• Supply Chain and Workshop Operation: Worked alongside managers and engineers to facilitate workshops when developing the team’s long-term project plan

• Administrative duties (Employee Payroll, Shift Allocations and Student Payments)• Teaching Years 2 – 6 Classes in Mathematics, English, OC and Selective Courses.• Content creation of Mathematics, English, OC and Selective courses.

• Collaborated with over 150 student volunteers to manage and oversee the largest Orientation Week in the Southern hemisphere to show the incoming, future and current students, the diversity and culture within UNSW. • Lead a team of 9 during the summer to teach them how to approach and welcome first year students and representing UNSW as ambassadors.

• Effectively worked individually and part of the Product Sales team.• Achieved high team member satisfaction scores from customer feedback using high levels of interpersonal skills.• Assisted line manager with the daily operations of the department (e.g. sales preparation, weekly trade reports, stocktake).• Experienced with marketing and product sales in homeware ranging from kitchen appliances to cookware. • Build and maintain relationships with customers through effective communication and establishing a rapport.