Responsible the menu development process (which including all Value) and take responsibility for review, prioritization and approval for all new additions, deletions, and changes to impact McDonald's restaurants. Additionally, the incumbent will be responsible for the development and delivery of menu management objectives, strategies and plans for the current and future deliverables of the McDonald’s Business Plan.

Assist Marketing Department in the implementation and provide project support/management as required including but not limited to: Assists in developing and executing sale programs and act as liaison between Marketing Department and restaurant in implementing all Marketing Programs to deliver optimum business results for a McDonald’s restaurant. Help to support restaurants in providing a personalized service that creates an atmosphere of fun for children and adults and ensures guest… Show more Assist Marketing Department in the implementation and provide project support/management as required including but not limited to: Assists in developing and executing sale programs and act as liaison between Marketing Department and restaurant in implementing all Marketing Programs to deliver optimum business results for a McDonald’s restaurant. Help to support restaurants in providing a personalized service that creates an atmosphere of fun for children and adults and ensures guest satisfaction. Joint with PR & HR team for building Internal Engagement and MCDJ culture Show less

• Supports the implementation of McDonald’s program, procedures, methods and practices• Consult whole market (23/23 stores) to maintain high standard for Quality, Service and Cleanliness. Especially Food Safety internal and external.• Manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives.• Participates in cross-functional teams to enhance the service experience for McDonald’s customers and increase… Show more • Supports the implementation of McDonald’s program, procedures, methods and practices• Consult whole market (23/23 stores) to maintain high standard for Quality, Service and Cleanliness. Especially Food Safety internal and external.• Manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives.• Participates in cross-functional teams to enhance the service experience for McDonald’s customers and increase profitability, including identifying, planning, and executing opportunities for growth and expansion within region• Apply “Experience of the Future platform” to the store to make sure high standard of customer experience.• Solve any store issue relevant to working tools especially Schedule (software or hardware)• Providing partners with coaching, feedback, and developmental opportunities and building effective teams• Challenges and inspires partners to achieve business results• Plans and executes strategies to increase sales while controlling operational costs within the assigned region. Identifies trends and forecasts store budgets. Show less

Acts as an advocate for the Company, ensuring consistency and professional conduct is maintained at all times for all restaurant both market Ho Chi Minh and Ha Noi – total 23/ 23 stores

• Responsible for driving Quality, Service and Cleanliness, sales, people and profit within restaurant. Lead the restaurant and works closely with Department Managers to coordinate the various functions and systems that are critical to the success of the restaurant.• Control PnL of the restaurant by monthly deep dive with Operation Consultant and Finance Department• Experience opening 2 new stores McDonald’s Hoang Dieu on Nov 2016 and McDonald’s Hong Bang on Aug 2017.

• Customer Experience Manager is responsible for leading a team of crew and managers to deliver an exceptional customer service experience to our Customers. This responsibility requires the management and maintenance of service initiatives, McCafe and Customer Representative Relation/ Customer Representative Supervisor responsibilities to contribute to restaurant success.• Food Quality Manager is responsible for the Production Systems within the restaurant. This responsibility requires the… Show more • Customer Experience Manager is responsible for leading a team of crew and managers to deliver an exceptional customer service experience to our Customers. This responsibility requires the management and maintenance of service initiatives, McCafe and Customer Representative Relation/ Customer Representative Supervisor responsibilities to contribute to restaurant success.• Food Quality Manager is responsible for the Production Systems within the restaurant. This responsibility requires the management of the Inventory and Production system to assist with the delivery of high-quality products to our customers.• People Development Manager is responsible for the People Systems within the restaurant. This responsibility requires the management scheduling, recruitment and training to assist with the driving of success at the restaurant. Show less

Responsible for delivering outstanding Quality, Service, Cleanliness, sales, people practice and profit on shifts, also responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.

Practice running the excellent shift by maintain the Quality, Service, Cleanliness, sales, people practices and profits.

Completed all store station with expert skill, involve completing training new hired crew and update new stations for current crew.