Phung Phan Email & Phone Number

Ho Chi Minh

• Business development - work with international clients to achieve the target revenue • Managing marketing and operation teams in 3 countries Vietnam, Thailand and Indonesia (around 15 members) • Monitoring operation & marketing budget and KPIs target • Product improvement - work with clients, partners and IT to improve current product/business to fulfill client's needs • Project management - manage big scope projects in multiple countries • New product development - R&D to develop new products that could fulfill the need gap or solve the client/market problem

Ho Chi Minh

• Product Development: o Market intelligent study: go out to study good business models and strategies from competitors to apply for our new product o Brainstorming about the product based on the knowledge from competitors o Sketching all ideas, product’s functions, features, user-flow to explain for director and engineers to understand and finalize o Build up aglie team o Set up timeline, monitoring, testing and launching o Prepare soft launch and full launch plan o Create KPIs for launching Identified and managed project/product’s risks, planned and executed contingency plans as needed o Organized and managed checkpoint and review meetings• Operation and Marketing: o Work with operation members to create and execute marketing plan to reach KPIs target o Monitoring marketing budget, daily KPIs & creating the report o Propose solutions, next actions based on the result and users’ feedback• Business Development: o B2B Marketing to seek for sponsors from local and international partners/clients

Ho Chi Minh

• Client service: daily communication with clients to make sure they are happy with the company’s service quality • Help director to making proposal based on client’s problems/needs • Projects management (timeline, create questionnaires, data collection, data processing, reporting)• Working with all involving teams to set up the project timeline • Creating questionnaires • Monitoring data collecting progress• Making report