Phyllis Boone Email & Phone Number

Amsterdam Area

🔸 Implementing new business initiatives across the new business and sales teams;🔸 Working closely with members of the team to generate new business within large accounts;🔸 Overseeing the day-to-day management of the business development team;🔸 Negotiating sales contracts with customers and ensuring their profitability.

Amsterdam Area

• Drive the ongoing development of a customer service culture across the organization
• Plan and provide leadership to the implementation of integrated customer engagement andcommunication initiatives
• Lead specific customer research programs, dialogue and other forms of engagement
• Advise the Senior Executives on customer satisfaction measures, programs, initiatives and emerging issues to enable customer-centric strategic decision processes

Amsterdam Area

Key Responsibilities: - Assess operational readiness of all CRM platforms and technologies;- Daily management and execution of the CRM program across current and past customers;- Develop and maintain CRM marketing calendars, test plans, and program briefs;- Ensure CRM programs are designed and implemented collaboratively across the organization.

Amsterdam Area

Amsterdam Area

Master'S Degree, International Business

Bachelor'S Degree, Business/Corporate Communications