Phyllis Hammond Email & Phone Number

Greater Grand Rapids, Michigan Area

As a Customer Relation Specialist-Imaging I assist our customers with any questions or concerns regarding the process of their inventory. I provide the best customer experience possible and keep an open productive dialogue with our customers. I provide monthly/annual/yearly reports to customers as needed for various processes.Continue to assist in the imaging department as needed.Train new personnel with scanning processes including machinery, documentation and product flow through the department.Coordinate client destruction reports for the Imaging Department. Manage and process daily on demand requests of client files in a timely manner.

Greater Grand Rapids, Michigan Area

Greater Grand Rapids, Michigan

Coordinate/Assist with Document Destruction in Grand Rapids location.Schedule personnel as needed to maintain customer deadlines/requests.Assist department manager with Grand Rapids location management. Manage and Process weekly customer requests and projects in the Grand Rapids Imaging location. Direct prep staff with customer projects.Keep staff informed of new projects and customer requirements.Update all processes as necessary. Scan and deliver completed projects to customers in a timely manner.Run the following machinery as required: BancTec Intelliscan XDS 734 Scanner.Kodak i1440 Strip Scanner.Wikes and Wilson FS150 Fiche Scanner. Bowe Bell Howell Wide Format Scanner.Vidar Nova 36e HC86A Wide Format Scanner. Vidar Diagnostic Pro AdvantageUpdate quality requirements for all projects.Inspect and correct all necessary issues to provide the best product to customers.Run all projects through Paper Vision Capture (PVC). Index projects as needed through PVC

Kent Records Management Grand Rapids, Mi

Assist department supervisor with department management. Manage and Process weekly customer requests and projects in the Grand Rapids Imaging location. Direct prep staff with customer projects.Keep staff informed of new projects and customer requirements.Update all processes as necessary. Scan and deliver completed projects to customers in a timely manner.Run the following machinery as required: BancTec Intelliscan XDS 734 Scanner.Kodak i1440 Strip Scanner.Wikes and Wilson FS150 Fiche Scanner. Bowe Bell Howell Wide Format Scanner.Vidar Nova 36e HC86A Wide Format Scanner. Vidar Diagnostic Pro AdvantageUpdate quality requirements for all projects.Inspect and correct all necessary issues to provide the best product to customers.Run all projects through Paper Vision Capture (PVC). Index projects as needed through PVC

Greater Grand Rapids, Michigan Area

Retrieve information requests, process through prep, scan, quality assurance, delivery.Update data spreadsheet dailyAssist project manager with special requests, flow of production

Greater Grand Rapids, Michigan Area

Assist by indexing information and general duties in the imaging department at Kent Imaging, Inc..

Digital Imaging inspection using IQA, Scanning documents using BanTec Intelliscan XDS software, Scanning Fiche Images using ScanStation WW FS150, Scanning x-rays using VIDAR, Indexing Images using PVC software, Follow jobs through completion of process, Customer Service

Entered scanned images into client files, completed client requests for information, assisted KII supervisor with client profiles.

Entered client information into client files according to HIPPA regulations using assigned software applications.

High Diploma, Business Administration And Management, General

Activities and Societies: Basketball team, Cheer team, Drama Club, Choir

Education record