I am an experienced Administrative Professional with strong organizational, technical, and interpersonal skills. I offer broad-based experience covering a full range of administrative duties including office management, customer care, scheduling, transcription, document preparation, and meeting coordination. I am detail-oriented and skilled at prioritizing multiple tasks effectively with ability to manage multiple high-priority assignments in dynamic environments. I have strong computer skills with proficiency in all MS Office programs, as well as Epic, Kronos, Concur, EMS classroom scheduling, ePAF and Smart Square.Earlier in my career, I served 10+ years as an Administrative Assistant with Farm Credit Services in Ponca City, OK. I was responsible for originating loan documents and submitting for approval and disbursement of funds, posting accounts payable/receivable transactions, creating daily reports, and transcribing dictated correspondence including board meeting minutes and quarterly and annual reports. Among my accomplishments, I was selected to serve on a team that helped implement a corporate information system by performing system testing, delivering feedback, and subsequently, providing user training to other Farm Credit Offices within the district. I am committed to delivering outstanding customer service and building collaborative relationships at all levels of an organization. My proven reputation with a consistent history of exemplary performance reviews and recognition for driving efficiency improvements to office systems, workflows, and processes makes me a vital contributor to every organization.Knowledge of systems and technologies include:MS Office | Epic | Kronos | SmartSquare | ePAF | Sentillion VPM | iCIMS | Concur | Events Management System (EMS) Highlighted areas of expertise include:Administrative Support| Scheduling & Planning | Transcription | Communication Skills | Office Technologies | Accounts Payable & Receivable | Customer Service
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Administrative Assistant Iii - Nursing AdministrationMercy Hospital Oct 2018 - May 2020Ft. Smith, ArPerformed administrative duties to support Nursing Directors, Educators and Clinical Nurse Managers in the day to day functions of Nursing Administration.• Utilized iCIMS software to create requisitions to open new and replacement Nursing, CNA and administrative positions, and submitted Electronic Personal Action Forms (ePAF) to generate coworker position change requests• Entered coworker data into Position Control database to track FTEs and vacancies for each nursing unit• Recorded clock in/out time and PTO requests in Kronos, submitted travel receipts in Concur Solutions for reimbursement and ordered supplies through Lawson ordering system• Recorded and transcribed meeting minutes and distributed to appropriate personnel -
Administrative Assistant Ii- Diabetes EducationMercy Hospital Apr 2016 - Oct 2018Provided administrative support functions for the Diabetes Education Program and maintained communications with internal and external physicians and medical staff to ensure timely arrangement of essential healthcare education classes for patients.• Coordinated, scheduled, and organized weekly Outpatient Diabetic Training classes for 10-15 patients• Proactively verified patient insurance benefits and obtained preauthorization from insurance providers• Established new patient files and updated existing patient records in accordance with healthcare compliance regulations• Assisted in organizing and marketing community service healthcare education events -
CaretakerSelf Employed Mar 2012 - Oct 2016Van Buren, ArResigned full time position and relocated to Northwest Arkansas to help care for an aging parent. Interviewed caretakers, determined work schedules, and provided instructions for care. Also, during this time, attended school at the University of Arkansas – Fort Smith and completed a college degree.
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Optometric Technician/ReceptionistWilliam E. Lee O.D May 2008 - Nov 2012Bartlesville, OkProactively managed a variety of office management tasks and utilized effective communication and computer technology skills to provide highest levels of service to patients. Promoted to Optometric Technician and recognized as a quick learner with a commitment to professionalism in patient interactions.• Performed patient intake and preliminary screening examinations and provided instruction in the care and handling of contact lenses and eyewear• Scheduled and confirmed patient appointments, verified patient data, and maintained detailed and organized records• Verified patient insurance, obtained required authorizations, and filed insurance using automated software• Accepted payments, prepared deposits, and generated financial reports
Phyllis Long Education Details
Frequently Asked Questions about Phyllis Long
What is Phyllis Long's role at the current company?
Phyllis Long's current role is Administrative Support| Scheduling & Planning | MS Office | Customer Service | Organizational Skills | Communications.
What schools did Phyllis Long attend?
Phyllis Long attended University Of Arkansas-Fort Smith.
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Phyllis Long
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