Phyllis Willis Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc

2118 Water Ridge Parkway

* Works through supplier payments for the store by: Processing store paid invoices Processing exception invoices Reconciliation of reports* Processes invoices on time To minimize financial loss To ensure timely and accurate payment * Works through UPC exception reporting Manages pricing exceptions Reviews and resolve accuracy of Perpetual Inventory* Analyzes, identifies and resolving exceptions minimizes the amount of financial loss (shrink)* Analyzes Merchandise transfer requests represents finances/ merchandise being transferred from store to store or department to department.

Fort Mill, South Carolina

• Responsible for evaluating, monitoring, assessing and/or reviewing programs, processes, claims, documentation and/or files to ensure compliance with internal company requirements and/or agency or government regulations.• Ensure identified risks and/or problems are clearly documented and interact with attorneys for timely resolution.• Ensure that the requests are properly handled within a timely manner and ensure investor compliance.• Process payments for Check Manifest, Certified Checks., ACE Report, LMPMT, Western Union, FC and Loss Mitigation Summary Reports.• Receive loans, verify investor, review template for type of workout, review process stops, review foreclosure status, and review CASH guidelines based on investor to determine how to apply funds.• Identify risks and problem areas and implement standards, policies, and procedures to correct deficiencies and improve performance.• Perform ongoing reviews and generate reports.• Review loans to make sure they are eligible for sale, if not eligible will request postponement• Review loans for the hold removal process• Special Interest with Florida Retention, Florida Liquidation, and CA Harbor guidelines. • Work with GEM, LPS Desktop, MSP, and Excel Spreadsheets• All Investors (GSE and non-GSE) and Retention/Liquidation • Coach team members in areas for growth and development• Train new team members on current workflow• Manage a pipeline of 50-100 files a day• Created Job Aids for our Western Union, M02 and Gem Reports

Fort Mill, South Carolina

• Suspending foreclosures and updated Vendorscape upon receipt of funds for forbearance agreement or loan modification. • Preparing, editing, distributing, and/or correcting specialized and complex documents. • Work the LMPMT report to ensure that the payments post correctly. • Work the Western Union report to ensure that payments post correctly.• Access DIMA website to pull LMPMT and Western Union reports daily.• Consult attorney’s office for outstanding fees and cost when loan actively in foreclosure. • Updating mortgagor’s financial information • Training new team members. • Process checks from spreadsheet received from Iowa daily. • Ensure that all reports are worked in a 24 hour timeline. • Bankruptcy Validation to ensure that loans are handled correctly • Trained with Bankruptcy negotiators • Run BCS suspense to remove loans • Ensure all proper documents is reviewed and received to suspend FNMA loans that are in foreclosure. • Foreclosure Suspense Report• Process Stop 4 Report• Record Daily Numbers

Ft Mill, South Carolina

Working knowledge of CPI Set-up of Military Orders for Soldiers-Sailors Faxing, imaging, bar-coding, and ordering files Note Reviews ARM Audits

Ft Mill, South Carolina

• Responsible for data entry and imaging to prepare processing input • Mail and fax sorting distribution • Work in fast paced environment, handling multiple assignments

Charlotte, North Carolina

• Managed cashier • Cash office • Responsible for daily scheduling, counting out registers as shift s ended • Responsible for depositing money, and closing front end • Conduct new staff orientation, developed excellence in Sale training course