Phyllis Ferguson, Pmp, Csm, Cspo, Cdp Email & Phone Number

Milwaukee, Wisconsin, US

Successfully managed the CyberArk Global Security Migration of 20K+ Privileged User Accounts located in have been granted administrative privileges on one or more systems for NA, EMEA, APAC, and LATAM. As an FDE and EFTPS cleared Program Manager, I managed the program to encrypt privileged sensitive class 1 and class 3 data. Managed multiple critical.

Milwaukee, Wisconsin, US

Effectively manage large-scale infrastructure, software, and Cyber program initiatives within a matrixed organization. Successfully managed the Enterprise Shared Services (ESS) Zone Program, a NATO initiative, by implementing 38 services across 19 Data Centers globally including corporate tools, security, networks. Program Manager for Synchrony Bank.

Atlanta, GA, US

Managed key USIS initiatives by collaborating with business and technical stakeholders to launch and enhance the adoption of the Customer First Growth (CFGM) Model. This model provided guidelines for improved collaboration across Information Systems, Customer Success Managers, business units, and Technology Managers.

Phoenix, Arizona, US

Assigned as a Fiserv Technology Program Management Contractor where I effectively led critical portfolio initiatives to ensure the ultimate success of the build-out of the IT infrastructure to support the divestiture requirements for the Zelle merger and acquisition.

Windsor, Berkshire, GB

• Effectively managed the development and deployment of several key transformational global technology initiatives, delivering all IT program initiatives on time and within budget while exceeding stakeholder.
• Revenue Compliance and Audit (RCA) Project: Directed the development of the RCA project, achieving an estimated $2.3 million in savings by recovering fraud and abuse of reward points. The RCA application integrated.
• Online Brand Standards and Measurement Applications: Led the delivery of applications that automated the request, update, and search of master brand data across owned and franchise properties. This project saved over.
• GRS Implementation Tool: Managed the development of a Salesforce-based tool to plan and schedule the migration of over 5,000 hotels to a cloud-based Global Reservation System. The tool increased the efficiency of the.
• Financial Tax Infrastructure Project: Successfully implemented the migration of sensitive financial and tax data from IHG’s data center to the cloud.
• Global Technology Employee Engagement: Led the Employee Engagement Committee, promoting transparency and openness across the five VP Towers

Specialize in IT Consulting, Strategic business planning, Project Management, Empowerment Coaching & Training. Consistently provide on time delivery of long and short- term projects that meet the business needs.(Seeking new contract opportunities)

Designated Seminar Leader

Atlanta, Georgia, US

• Responsible for managing several million dollars in IT project budgets. Led IT project teams from project inception to implementation. Managed the financial budgets, executive reporting, and detail project plans for.
• Successfully implemented multiple IT merchandising web-based applications using a Flex UI front-end with JAVA services in a Tomcat grid infrastructure. These projects helped save Home Depot $45K in markdown inventory.
• Produced and published detailed project work plans at the task level with resource and predecessor relationships identified.
• Managed daily execution of work plans, project data, and metrics in a master project database; continually followed up on task completion to keep projects on track.
• Accurately maintained project data and metrics in a master project database.
• Collaborated with the executive management to control project spending and ensure the projects were completed on schedule and within budget.

Responsible for managing the Women, Infants and Children’s (WIC) PAPD Analysis. The objective of the project is to select a new state-wide WIC system for the state of Georgia. The Georgia WIC program is the nation’s seventh largest program and serves approximately 320,000 individuals while contributing approximately $351.1 million to the state’s economy.

Newtown Square, Pennsylvania, US

Board Member - Vice President Programs, PMI Atlanta| PMI Global Leadership Institute Master’s Class Leader and Graduate, 2008

Montgomery, AL, US

• Xerox bought Affiliated Computer Service (ACS). I worked for Affiliated Computer Service (ACS).
• Managed the Georgia Department of Community Health business and technical requirements for the Medicaid Management Information Systems (MIS).
• Implemented claim auditing and reconciliation processing for the Medicaid and Pharmacy systems and produced Historical validation reporting.
• Developed the projects task and delivery schedule for the claims processing and payment system.
• Developed FTP processing for the lockbox and pharmacy subsystems.
• Negotiated vendor procurement, and supported user training, system testing and integration testing.

Langley, Berkshire, GB

• Travelport bought Worldspan. I worked for Worldspan. Identified business and functional design requirements for the Customer Information Database and the Configuration Management Systems. As a developer, converted the.
• Developed multiple business requirements and Visual Basic applications to support the airline and travel industry.
• Developed a new Visual Basic billing interface to AT&T system which contributed to a $3M savings to the company.

Peachtree Corners, Georgia, US

• Supported the Dun and Bradstreet human resource, payroll and accounting system. Re-wrote the 1099 software application which saved the company more than $350K in yearly fees and penalties..

West Hartford, US

System Engineer assigned to the Blue Cross Blue Shield Accounts located in Atlanta and the GM Corporate headquarters in Detroit.

Program For Technical Manager, Management Information Systems, General

Bscs, Bachelor Of Science, Computer Science/Business

Bachelor Of Science - Bs, Computer Science

Bachelor Of Science - Bs, Information Technology

Bachelor'S Degree, Information Technology