Phyllis Kaplan Email & Phone Number

Boston, Ma, Us

Wellesley Hills, Massachusetts, United States

Spearhead, develop and execute programs and events to provide support to individuals and families affected by type 1 diabetes (T1D). Cultivate and fortify community relationships, including those with newly diagnosed individuals, families, healthcare professionals, and industry experts.●Co-chair T1D Employee Resource Group (ERG) - T1D@JDRF ERG and serve on the JDRF DEIB Taskforce. ●Cultivate relationships with key diabetes healthcare professionals and diabetes industry representatives across the chapter footprint including Vermont, Maine, New Hampshire, Massachusetts and Rhode Island, to disseminate JDRF resources and to help support fundraising programs.●Implement JDRF core community engagement components in the chapter including newly diagnosed care kits, and volunteer Outreach Ambassadors. ●Manage the planning and execution of the Boston Type One Nation Summit, in accordance with National guidelines.●Collaborate with the chapter One Walk team to support new family team recruitment through relationship development with newly diagnosed families.●Partner with Chapter volunteers including Clinical Trial Education Volunteer, Community Engagement Committee Chair to advance the JDRF mission.

United States

United States

● Represent the collective voice of survivors, patients, family caregivers, and people impacted by and at risk for medical conditions, diseases, or injuries. ● Read and evaluate research study applications for relevance to the consumer community's needs and concerns ● Participate in peer review panel discussions with full voting member status.

Boston, Massachusetts, United States

Maintain high degree of participation from clients, advocates, and organizations through assessment and refinement of events and outreach campaigns. Preside over budgets and events team comprising of Manager and Coordinator, while closely collaborating on projects with marketing and public relations. Supervise the planning of community engagement and functions such as ‘AWARE for All’ and ‘Medical Heroes Appreci-a-thon’ for Center for Information and Study on Clinical Research Participation (CISCRP) by formulating outreach strategies and leading operations. Train and upskill staff to improve productivity and ensure compliance with quality and service regulations.● Acquired and developed new affiliations by launching informative events, providing opportunities for ongoing community engagement across CISCRP.● Boosted engagement from minor advocacy groups, medically underserved populations/wary communities by reorganizing and improving participation models and outreach plans. ● Chaired regional virtual and in-person events for community engagement and appealed to 40 community and national exhibitors per function, while guiding two event leads.

Boston, Massachusetts

Deliver strategic consultation and expertise to pharmaceutical companies in the development and production of plain language summaries of clinical trial results. Act as the one-touch resource for assigned clients. Responsible for managing department interns.

Framingham, Massachusetts

Implemented 60 studies on a quarterly basis related to user-centered design research to support product development directors. Assigned 20 internal researchers to scope and implement studies based on skillset while developing work schedule changes and outlining challenges and risks to improve the planning process. ● Served as the Business Analyst and Project Manager for the database system conversion from Survey Monkey to Zoho CRM. Successfully trained end-users on the tools and the need for collaboration.● Established project management structure through the use of project plans and streamlining of internal processes to meet the demand of short deadlines.

Greater Boston Area

Guided a team of five project managers in the production of eBook projects and two proofreaders throughout the project lifecycle; project planning, discovery, development, and launch. Formalized the production process for the third-party eBook platforms including Amazon, Whispercast, and VitalSource.● Reduced project timelines by 15% by modernizing and streamlining processes through the assessment of project schedules and data integrity.● Delivered over 4,000 projects annually by empowering team members to work and carefully selected team members with strong problem-solving skills.● Released 95% of projects ahead of scheduled delivery date and decreased production time by 75% by re-using content and streamlining processes.● Reduced vendor costs by 25% over three-year period by negotiating volume discounts.● Generated a 20% increase in productivity by analyzing workflows and improving communications between teams.

Master Of Arts

Bachelor Of Science