Phyllis Lightner Email & Phone Number

Portland Area, Oregon

Review and analyze existing policy and procedure to determine requirements and opportunities for improvement. Explore and understand functionality of Microsoft AX 2012 R3 and assure that configuration supports business needs, including recommending implementation of ISVs or system configuration when necessary.

Vancouver, WA

Develop and implement QuickBooks accounting system for church and daycare financial processing and reporting. Reconcile and convert financial data from existing systems into QuickBooks accounting system. Develop and implement policy and procedures related to financial transactions; manage and process all financial transactions, including Accounts.

Vancouver, WA

Develop, coordinate and facilitate small group ministry and spiritual growth and development programs for adult members of the congregation. Recruit, train and support groups and individuals to facilitate adult studies and activities. Provide web site and other technical support and develop administrative processes and procedures to enhance operational.

Vancouver, WA

Provide instruction in the subjects of Accounting, Microsoft Office components, QuickBooks Pro, Project Management, and other business classes as needed.

Omaha, NE

• Financial business leader for supply chain operations. Accountable for driving process improvement and implementing financial controls to support successful decision making and implementation of contract manufacturing.
• Financial Reporting/Analysis: Develop financial and operational KPIs for Supply Chain operations, analyze financial impact for make vs. buy decision making, financial tracking and reporting of capital project.
• Plan/Budget/Forecast: Annual standard cost setting and plan reporting Supply Chain operations.
• SAP SCM Conversion support: Functional expertise to support development of standard cost reporting.
• Procure to Pay Conversion support: Functional support on SAP Procure to Pay conversion project..

• Functionally and financially responsible for management of an accounts receivable balance averaging $800 million. Directed staff of 7 managers and 70+ customer finance coordinators responsible for collections, cash.
• Working Capital Improvements: Developed and implemented process improvements that resulted in increased collection efficiencies and reduced A/R balances by more than $225 million, reducing DSO by more than 8 days.
• Organizational Alignment: Directed development of cross functional customer service teams to ensure excellent service to customers, including timely receipt and processing of orders, accurate pricing and invoicing.
• Cost Reduction: Process improvements and collaborative team functionality contributed to significant cost savings related to reduction in staff, increased customer service levels, and increased cash flow.

• Responsible for successful transition to SAP from 5 legacy accounts receivable and collection systems. Provided change leadership to reorganize collection organization from a platform to an enterprise support.
• Training & Development: Developed and executed a comprehensive SAP training program for staff of more than 90 credit and collection personnel.
• Change Management: Provided leadership to support realignment of collection activities from an operating group to an enterprise support structure.
• SAP Conversion stabilization: Provided leadership for stabilization of accounts receivable activities following a major SAP OIR conversion project. Identified and implemented system enhancements to ensure effective.

• Functional business leadership and technical configuration responsibility for a major SAP OIR project involving conversion of 5 legacy systems and platforms to SAP, including development of supporting policy and.
• Process and Policy development: Developed best practice policy and procedures and facilitated organizational consensus building to support implementation.
• SAP Configuration: Responsible for system configuration to support new best practice operating procedures and policies, including development of documentation to support configuration requirements.
• Customer Master Conversion: Provided organization wide leadership to support successful conversion of multiple legacy customer master data sets to a single enterprise customer master.
• System testing and user acceptance: Functional credit and collection lead on SAP order to cash testing team responsible for development and execution of end to end testing prior to go-live..

• Provided leadership to centralize credit, collection and deduction resolution functions for 2 major operating groups. Incorporated common operating policies and procedures to support standard processes and assure.
• Team development: Recruited and trained multiple collection teams and provided management leadership to support team cohesiveness and collaboration.
• Revenue recovery: Developed and executed standard processes for collection of invalid deductions, including automated routing and reporting, resulting in a significant increase in recovery of funds.
• Efficiency and Working Capital improvements: Implemented collection process changes that resulted in reduction of DSO by 5 days and led to increase in related cash flows.

• Functional and financial responsibility for credit decision making and accounts receivable balances. Implemented process improvements and automation to increase controls and operational effectiveness.
• Credit Controls: Monitored customer financial health and performance to limit risk and assure timely cash flow. Responsible for enforcement of credit terms and credit hold functionality where appropriate.
• Process efficiency and controls: Implemented electronic transmission of invoices and automated dunning functionality to improve cash flows and reduce DSO.
• Profit and Loss reporting: Responsible for weekly and monthly P&L reporting for internal management and Operating Group leadership.

• Managed accounts payable, payroll and general ledger functions and staff. Responsible for conversion of fixed asset balances from legacy system to corporate subsidiary ledger following acquisition by ConAgra Foods.
• Fixed Asset conversion: Researched and identified individual asset balances to facilitate appropriate reporting in corporate fixed asset subsidiary system.
• Process controls and efficiencies: Implemented process controls and efficiencies to support management of accounts payable, payroll and general ledger accounting functions.

Led implementation of automated accounting and inventory control systems and managed associated functions and staffs. Developed and implemented financial reporting and accounts receivable collection processes.

Led implementation of automated accounts payable and general ledger accounting systems and managed associated functions and staffs. Managed monthly financial close and reporting processes and developed automated subsidiary systems to account for freight and promotional related payables and expenses.

Mpa, Accounting

Ba, Accounting