- Ensure the customer experience at its best, including handling complaints and demands on a timely manner- Fulfill administrative tasks - In charge of Translation Department

- Assisting teachers in-charge with preparing documents and in-class activities - Taking 1-on-1 classes as assigned - Improved intrapersonal as well as situation-solving skills- Supporting in-charged teachers in maintaining a friendly studying environment - Ensuring the attendance rate of students

- Assisting English-speaking teachers with in-class activities - Teaching basic knowledge in Super Basic classes - Instructing and correcting mistakes in Discussion classes - Testing out new learning foundation browser if required - Prepare learning materials weekly

- Warm up students before the classes started - Supported native English teacher with in-class activities - Evaluated students’ process and boosted their learning spirits - Consulted, informed the results and managed relationship with parents - Informed parents upcoming semester