Pia Tedesco, Mpa Email & Phone Number

New York, Ny, Us

Apollo Theather

Jazz At Lincoln Center

-Manage and oversee concession program for the Appel Room; a 500-seat event space and the Rose Theater; a 1,200-seat concert space inside Fredrick P. Rose Hall at Jazz at Lincoln Center-Execute and coordinate the food & beverage program for JALC's internal events such breakfasts, lunches, receptions, patron services, crew meals etc.-Lead staff with low turnover, conduct trainings and oversee the proper set up and break down of concession bars and internal catering events.-Inventory and ordering management of all beverages for concessions services, internal events and Dizzy's Club Coca-Cola-Manage, budget and forecast accurate financial reporting of daily sales revenue.-Assist daily operations of Dizzy's Club Coca-Cola

International Center Of Photography

-Managed all operational aspects of ICP's cafe from opening to closing. -Ensured successful operations by providing promiment customer service and fulfilling client requests

Greater New York City Area

-Worked very closely with the Walk Department team for the planning and execution of the 2011 Walk to Cure Diabetes program and the Kids Walk program. -Maintained team leader and volunteer contact records

-Provided assistance and customer support to clients. -Sold individual tickets to games, concerts and events at Citi Field and Shea Stadium.-Experience with high call volume, out bound calling, high demand ticket pre-sales. -Supervised gates and ticket windows during home games. -Managed client's yearly renewal and post-season invoices and relocation changes. Sold and upgraded numerous plan holders in the transition period from moving from Shea Stadium into Citi Field as well as each year there after.

-Updated accurate staffing of the time recording system for all CRM-on demand employees and 3rd party contracts-Prepared a number of ad hoc systems expense reviews to provide analysis to the Operation Delivery organizations-Obtained and developed monthly organizational charts for Managed Services and revised quarterly global org charts for the department-Communicated with overseas and in-house directors to prepare and organize, and send out monthly global newsletter

Student Manager for Widener's University CenterSupervised facility and student operations assistants during night and weekend shifts. Managed office operations and made decisions regarding policy interpretation. Responsible of all venue event set-ups.

Master Of Public Administration (Mpa), Non-Profit/Public/Organizational Management

Bachelor Of Science (Bs), Sport And Fitness Administration/Management

School of Business Certificate of Honors