Sandra Piccolo Email & Phone Number

New England

Hartford, Connecticut Area

• Customer Service Pro
• working in a ever changing environment w/ a high degree of multi tasking. Developed effective negotiation skills resulting in a positive end result. Delivering a positive customer experience by applying in depth.

Hartford, Connecticut Area

Subject matter expert cascading knowledge of new products and services to all levels within my team and anyone that would need the help. In bound / out bound calls to explain new promotions / order equipment. Consulting with customers regarding their needs to recommend a product that could simplify their life/ activities / answer all questions on bill..

Hartford, Connecticut Area

• Marketing Coordinator / Winback Team.
• working with consumers who want to leave Verizon Wireless or who have already left. In bound/ out bound calling to get to the root cause of unhappiness and to try to change the negative image. Repairing a damaged.

In charge of small and large clients redoing displays for optimum viewing and enhanced revenue. Go to person to keep track of sales and implementing promotions to key demographic areas.. charting statistics month to month on how well promotions were working or not working..

Greater Boston Area

Working independently in the field to gain information for a variety of. governmental surveys to ultimately get federal grants and monies allocated to special sectors of society. Much follow up and working on daily reports to send into headquarters daily. A lot of daily in Connecticut,New York and Mass.

In charge of running Firework Store in state of Connecticut. In charge of hiring / firing staff. Training to make sure staff knew all rules and wbest in class practices.. Ordering produce and making sure revenue targets were met and exceeded expectations for location.. Scouted out locations for upcoming year as well.