Dan Piekarz Email & Phone Number

New York, Ny, Us

DataArt (www.dataart.com) is a mid-size (~6000 developers) technology consultancy and bespoke software development firm that combines deep domain expertise in highly regulated industries like life sciences, healthcare, and finance, with the cost advantages and resource flexibility of offshore, near shore, and onshore development. We create industry-defining applications, helping clients optimize time-to-market and minimize software development risks in mission-critical areas. With an unrivaled talent pool of highly skilled software engineers and industry experts across the USA and 29 other countries, DataArt provides the technical skill, accountability and industry knowledge needed to deliver regulatory compliant applications on time and on budget.Areas of Expertise: Generative AI, Drug Discovery Systems, Pre-Clinical, Clinical Trials, ePRO, eConsent, EDC, CTMS, Wearables, mHealth, Pharma Sales & Marketing, EHR, Practice Management, Patient Portals, Payer Systems, General Healthtech, TeleHealth, & more.

South Orange, Nj, Us

The Customer Experience program at Seton Hall University will help individuals and organizations to develop and hone the skills and dedication needed to created a best in class customer experience.

New York, New York, Us

innRoad is a leading SaaS technology company servicing the hospitality industry. We provide a Web-based PMS solution that seamlessly integrates property management, online bookings, global distribution and marketing within a single, easy-to-use platform. Executive leadership responsibility for Professional Services, Training, Production Support, Help Desk, and customer service.

New York, Ny, Us

Leading global provider of SaaS-based clinical development solutions that enhance the efficiency of customers' clinical trials.Managed rapid growth from start-up through IPO creating a global support organization from scratch that operates 24x7, and 365 days a year providing services to 130 countries. With US, EU, and AP multilingual locations supporting our SaaS based clinical development solutions while consistently achieving ~96% client satisfaction. Responsibilities included full business responsibility for; Global Help Desk, account management, IT management, production support, outsourcing and shoring.

Designed, implemented and supported high volume Rx insert publishing systems for Medco Health's automated and standard pharmacies. These systems are designed to publish and merge 10,000 prescription inserts with the corresponding medication hourly. The systems operate at quality levels exceeding Six Sigma standards.Responsibilities included customer support, technical documentation, training, system design, system implementation, system qualification, vendor management.

Managed advanced technical support for Dendrites CRM which is specifically geared towards Pharmaceuticals companies.Responsibilities included; Help Desk & technical support management, training, knowledge management, and customer service

Arlington, Virginia, Us

La Défense, Cedex France, Fr

Lead trainer and Customer Services Lead for Pfizer Pharmaceuticals Help Desk

Bachelor'S Degree, Social Sciences & Criminology

Diploma, It Systems, Networking, And Security

Military Degree, Nuclear Biological And Chemical Operations.