Pierce Nunnery Email & Phone Number

Atlanta, Georgia, United States

Translating complex data into actionable insights that empower organizations to make informed decisions. With expertise in data visualization, statistical analysis, and predictive modeling, I leverage advanced BI tools such as Power BI, and the Medallia platform to uncover trends, identify opportunities, and drive operational excellence.

Atlanta

Generated actionable insights derived from fan behavior analysis and survey feedback to optimize the fan experience. Conducted extensive survey distribution and data analysis for the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium, providing valuable input for senior leadership. Spearheaded the implementation of groundbreaking concepts at Mercedes-Benz Stadium aimed at delivering a seamless and innovative fan experience.

Conceptualized and implemented highly effective marketing strategies to surpass season ticket member retention objectives. Utilized market analysis and consumer behavior insights to navigate the department through intricate transitions. Proactively identified and implemented tailored retention initiatives for at-risk accounts.

Greater Atlanta Area

Championed the growth and advancement of both full-time and part-time service executives, in strict alignment with the Atlanta Falcons' Core Values. Elevating service standards, I established clear metrics and guidelines for service executives to ensure the delivery of the utmost level of service excellence.

Greater Atlanta Area

Managed and nurtured client relationships, ensuring consistent communication and understanding of client needs. Collaborated with cross-functional teams to develop and implement tailored solutions that drive client satisfaction and revenue growth. Evaluated post-season data to refine and improve strategies for subsequent retention cycles.

 Consistently call 80-100 prospects per day comprised of former season ticket holders, single game customers, and prospects that have registered at Falcons marketing booths Participated in formal sales training with the Director of Ticket Sales comprised of generating sales script, overcoming objections, and role-playing Attend events such as training camp, Georgia Dome events, and other Falcons event using face- to-face selling techniques to sell and generate leads

 Responsible for prospecting and developing both business and individual leads. Handled game day operations for setting up sales tables and prospecting attendees Successfully hit weekly revenue goal on a consistent basis.

 Responsible for researching and developing appearances for the Georgia Force, including coordinating with site personnel, players, and cheerleaders  Handled marketing operations for the pre-season of the Georgia Force

 Handled closing responsibilities Delivered excellent customer service.

 Student-run organization charged with marketing and promoting the GSU baseball program and its new stadium Responsible for preparing game day contestants to participate in on-field activities