Pierce Griswold Email & Phone Number

California, United States

California, United States

Benicia, California, United States

• Led a small team to promote memberships and represent Benicia Fitness at farmers markets, successfully increasing membership sign-ups through direct customer engagement and personalized sales strategies.• Provided hands-on support and training for staff and members on the gym's digital platforms, including troubleshooting errors in the member check-in system and payment processing through Antaris, ensuring smooth and efficient transactions.• Resolved customer complaints and managed emergencies with a calm, solution-oriented approach, maintaining high customer satisfaction and retention.• Managed daily gym operations, including scheduling, inventory management, finance processing, and data management, contributing to the seamless functioning of the facility.• Ensured minimal disruption to operations by quickly diagnosing and resolving connectivity issues, software glitches, and hardware malfunctions, keeping systems running smoothly.

Benicia, California, United States

• Received Employee of the Month for selling the most memberships, ultimately leading to promotion.• Provided excellent customer service by greeting members by name, answering questions, and resolving issues promptly and efficiently.• Oversaw front desk operations, including membership check-ins, scheduling, and administrative tasks.• Leveraged ChatGPT 4o to effectively communicate with non-English speaking clients, ensuring clear and efficient interactions.• Utilized AI to recommend personalized membership plans and training packages tailored to individual member needs and preferences.

San Francisco Bay Area

• Showcased rental properties to potential tenants, building rapport, addressing objections, and conducting in- depth interviews to assess payment history and rental behaviors, leading to successful lease agreements.• Streamlined tenant selection by implementing application fees, conducting thorough credit checks, financial assessments, and communicating with past landlords to ensure reliable and qualified tenants.• Utilized a rental property management app to manage tenant communications, schedule viewings, and support efficient tenant placement processes.• Enhanced property visibility on BAREIS MLS by creating persuasive and engaging property descriptions, resulting in increased tenant interest and client engagement.

• Coded a comprehensive computer macro for Hubspot CRM and Excel that enhanced work efficiency by multiplying work output by nearly 2x through the semi-automatic completion of repetitive tasks.• Achieved an average hourly income of $40 or more through contract work, which involved executing tasks with a combination of six distinct macros operating simultaneously.• Cataloged 120,000 data entries for Powersports companies, enhancing data accuracy and accessibility• Applied highly proficient typing abilities, showcasing an advanced skill set with an impressive maximum typing speed of 152 words per minute, highlighting swift general computer navigation skills.• Completed approximately 10 projects, ensured each was either on-time or even ahead of schedule, demonstrating an impeccable record of reliability and commitment to meeting project deadlines.

Bachelor Of Science - Bs, Computer Science

High School Diploma, 4.27 A-G Gpa