Pierce Griswold Email & Phone Number

California, United States

Benicia, California, United States

• Led a small team to promote memberships and represent Benicia Fitness at farmers markets, successfully increasing membership sign-ups through direct customer engagement and personalized sales strategies.
• Provided hands-on support and training for staff and members on the gym's digital platforms, including troubleshooting errors in the member check-in system and payment processing through Antaris, ensuring smooth and.
• Resolved customer complaints and managed emergencies with a calm, solution-oriented approach, maintaining high customer satisfaction and retention.
• Managed daily gym operations, including scheduling, inventory management, finance processing, and data management, contributing to the seamless functioning of the facility.
• Ensured minimal disruption to operations by quickly diagnosing and resolving connectivity issues, software glitches, and hardware malfunctions, keeping systems running smoothly.

Benicia, California, United States

• Received Employee of the Month for selling the most memberships, ultimately leading to promotion.
• Provided excellent customer service by greeting members by name, answering questions, and resolving issues promptly and efficiently.
• Oversaw front desk operations, including membership check-ins, scheduling, and administrative tasks.
• Leveraged ChatGPT 4o to effectively communicate with non-English speaking clients, ensuring clear and efficient interactions.
• Utilized AI to recommend personalized membership plans and training packages tailored to individual member needs and preferences.

San Francisco Bay Area

• Showcased rental properties to potential tenants, building rapport, addressing objections, and conducting in- depth interviews to assess payment history and rental behaviors, leading to successful lease agreements.
• Streamlined tenant selection by implementing application fees, conducting thorough credit checks, financial assessments, and communicating with past landlords to ensure reliable and qualified tenants.
• Utilized a rental property management app to manage tenant communications, schedule viewings, and support efficient tenant placement processes.
• Enhanced property visibility on BAREIS MLS by creating persuasive and engaging property descriptions, resulting in increased tenant interest and client engagement.

• Coded a comprehensive computer macro for Hubspot CRM and Excel that enhanced work efficiency by multiplying work output by nearly 2x through the semi-automatic completion of repetitive tasks.
• Achieved an average hourly income of $40 or more through contract work, which involved executing tasks with a combination of six distinct macros operating simultaneously.
• Cataloged 120,000 data entries for Powersports companies, enhancing data accuracy and accessibility
• Applied highly proficient typing abilities, showcasing an advanced skill set with an impressive maximum typing speed of 152 words per minute, highlighting swift general computer navigation skills.
• Completed approximately 10 projects, ensured each was either on-time or even ahead of schedule, demonstrating an impeccable record of reliability and commitment to meeting project deadlines.

Bachelor Of Science - Bs, Computer Science

High School Diploma, 4.27 A-G Gpa