Team Leader: Successfully provide high-end customer service, I possess a proven ability to multitask in a fast paced, agile, time constrained environment. My role at Zero Latency sees me manage, facilitate and run our free-roam multiplayer VR games. This can see me managing up to 8 players at any given time. Ensuring their enjoyment, safety and comfort is the number one priority during their game experience.Customer Service: At ZL, it has been my job to provide customers with high-end customer service. My role sees me acting as a host, greeting groups as they arrive, and providing them with all the necessary means to have the most enjoyable experience possible whilst with us. This includes briefing groups prior to their games, and then communicating with them as they play their games. To date we have hosted corporate dates for companies such as Huawei, Sales Force, Amazon, Wix, SquareSpace, Facebook, Microsoft, to name a few.Public Speaking: I have learnt to present to large public groups, explaining games and technology, prior to the actual game experience. My role as GamesMaster sees me brief each group prior to their game. As a result my public speaking skills are very strong. Multitasking: During the games, it is my job to ensure that all runs smoothly, minimising collisions between players, technology issues, confusion in players. This can require me to pay attention to up to 8 players’ screens at once, as well as monitoring the players themselves on the arena floor space.Time Management: Our sessions operate on a timed basis, with little room for error in time-management, as this can have a knock on effect, for the rest of the day. As GamesMaster, it is my job to ensure we stay on time with our sessions, attempt to get ahead of time when possible through efficiency, and to make up for lost time when unforeseen circumstances put us behind schedule.