➸ Desarrollar y mantener relaciones comerciales a nivel nacional a través de la promoción, venta y servicios entre Indelser Consultores y sus clientes con el fin de lograr relaciones comerciales de largo plazo mutuamente beneficiosas.

➸ Captar y retener clientes actuales y potenciales, para su participación en las actividades del portafolio de la Oferta Abierta en sus categorías de cursos y certificaciones de coaching de distintas especialidades de la escuela.𝗗𝗲𝘀𝗮𝗿𝗿𝗼𝗹𝗹𝗼 𝗽𝗿𝗼𝗳𝗲𝘀𝗶𝗼𝗻𝗮𝗹 𝗲𝗻 𝗜𝗻𝗱𝗲𝗹𝘀𝗲𝗿 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗼𝗿𝗲𝘀:❖ Programa de Coaching Personal❖ Programa para la formación de Facilitadores - Coaches Ontológicos PFC❖ Especialización en Coaching Organizacional… Show more ➸ Captar y retener clientes actuales y potenciales, para su participación en las actividades del portafolio de la Oferta Abierta en sus categorías de cursos y certificaciones de coaching de distintas especialidades de la escuela.𝗗𝗲𝘀𝗮𝗿𝗿𝗼𝗹𝗹𝗼 𝗽𝗿𝗼𝗳𝗲𝘀𝗶𝗼𝗻𝗮𝗹 𝗲𝗻 𝗜𝗻𝗱𝗲𝗹𝘀𝗲𝗿 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗼𝗿𝗲𝘀:❖ Programa de Coaching Personal❖ Programa para la formación de Facilitadores - Coaches Ontológicos PFC❖ Especialización en Coaching Organizacional ECO❖ Programa Master Coach Ontológico MCO Show less

➸ Evaluador de Proyectos de Trabajo de Grado correspondientes a la línea de investigación de Calidad y Productividad de la Especialización en Comercio Marítimo Internacional de la Escuela de Estudios Superiores de la Marina Mercante (EESMM).

➸ Apoyo en las actividades del Sistema de Gestión y en el sector IAF indicado a continuación:❖ 32 Intermediación financiera, actividad inmobiliaria y alquiler de máquina; área técnica. 32.1 Servicios financieros y actividades auxiliares.❖ 35. Otros servicios.; Área Técnica 35.7 Actividades de consultoría para la gestión empresarial.

My purpose in Pan-American Protection Service, CA was to establish the guidelines for the design and improvement of the operational and administrative processes related to the Securities Transport and Securities Processing at a national level, in order to contribute in the fulfillment of service agreements. established with customers, and ensure high standards of quality, productivity and service.Main functions:❖ Define the objectives of the Process and Quality Management according… Show more My purpose in Pan-American Protection Service, CA was to establish the guidelines for the design and improvement of the operational and administrative processes related to the Securities Transport and Securities Processing at a national level, in order to contribute in the fulfillment of service agreements. established with customers, and ensure high standards of quality, productivity and service.Main functions:❖ Define the objectives of the Process and Quality Management according to the guidelines issued by the National Management of Operational Support and in accordance with the guidelines of the Corporate Operations Management ❖ Plan and coordinate with the leaders of the management or areas to intervene the implementation project of the Lean Manufacturing methodology❖ Develop the plan for the adaptation of the Quality Management System to the ISO 9001: 2015 Standard❖ Propose and develop initiatives to improve productivity in the Transportation business lines and Processing of Securities and the reduction of associated operating costs❖ Consolidate and assign the characterization and documentation requirements of the operational and administrative processesMain achievements: 🎯 Updating of the description and cargo analysis of the Process and Quality Management team🎯 Promotion and salary leveling of the team Leaders of Operational Processes, Quality Management and Operative Process Analysts🎯 Design and implementation in conjunction with Audit Management, of the annual program of audits of processes to be developed at a national level, focused on the business lines of Transportation and Processing of Values ​🎯 Participation in the design of tools for the identification of the costs of inputs and investment of the operative materials, machinery and human resources required for the collection processes of the current and extended monetary cone; and the distribution of the sovereign cone Show less

Provision of professional consulting services to the retail company Excelsior Gama Supermercados, C.A. for the design and structuring of processes of new production lines, which includes the activities, namely:❖ Definition of Process Map❖ Elaboration of the documentary structure and standardization of processes❖ Formulation of process rules and policies❖ Business process modeling under the BPMN 2.0 international standard❖ Design of the user manuals based… Show more Provision of professional consulting services to the retail company Excelsior Gama Supermercados, C.A. for the design and structuring of processes of new production lines, which includes the activities, namely:❖ Definition of Process Map❖ Elaboration of the documentary structure and standardization of processes❖ Formulation of process rules and policies❖ Business process modeling under the BPMN 2.0 international standard❖ Design of the user manuals based on the SAP System Process Architecture corresponding to the modules namely: PP Production Planning, MM Material Management and SD Sales and Distribution Show less

Our main focus is on the evaluation and implementation of projects with impact in reducing the cost and time in preparing offers and in increasing the generation of Technical-Commercial Proposals winning aligned with the goals and objectives and within the existing legal and regulatory frameworkMain duties:❖ participate in the formulation and implementation of the Strategic Plan and Annual Operating Plan❖ Audit Solutions designs to comply with the premises set by the… Show more Our main focus is on the evaluation and implementation of projects with impact in reducing the cost and time in preparing offers and in increasing the generation of Technical-Commercial Proposals winning aligned with the goals and objectives and within the existing legal and regulatory frameworkMain duties:❖ participate in the formulation and implementation of the Strategic Plan and Annual Operating Plan❖ Audit Solutions designs to comply with the premises set by the client and generate the respective recommendations and report the results of the audit of concrete and timely❖ Investigate, analyze and make proposals for optimization and implementation of business models, management and attention to internal and external customers❖ Run the systematic review process, informing the extent to comply with the rules, policies, standards or criteria required and establishing action plans for continuous improvement❖ Analyze the indicators and generate the report with recommendations aimed at increasing the rate of winning proposals❖ Design and manage the library of knowledge, based on quality standards to ensure the preservation and availability of information associated with the procedures, formats and technical informationMain achievements:🎯 Preparation and implementation of the Manual of Standards and Procedures Management Architecture and Engineering Solutions🎯 Design and implementation of a new model of Care Management Architecture and Engineering Solutions to internal customers🎯 Design and implementation of Operational Level Agreement between the GAeI and Corporate Purchasing and Logistics Management 🎯 Issue and establishing framework contracts with manufacturers and / or Contractors Show less

I was part of the management team Complaints attached to the VPD Corporate Bank and Organization Quality of Venezuela - Grupo Santander.Specialist Quality Systems responsible for different projects and where are the following:❖ Project efficiency in solving Complaints, Claims and Services, which was presented a methodology for generating structured manner, calculation and analysis of management indicators for contributing to continuous improvement of quality and generating… Show more I was part of the management team Complaints attached to the VPD Corporate Bank and Organization Quality of Venezuela - Grupo Santander.Specialist Quality Systems responsible for different projects and where are the following:❖ Project efficiency in solving Complaints, Claims and Services, which was presented a methodology for generating structured manner, calculation and analysis of management indicators for contributing to continuous improvement of quality and generating alerts solvers different areas❖ Improvement Project for reducing response times for settling claims Bancassurance products❖ Maintenance Project Certification quality management system under ISO 9001: 2000, which was planned and executed internal audits, support and monitoring of corrective actions to raise non-conformities and attention Observations Network Offices and Central Services, External Audits accompaniment.As additional information, highlights the accumulated hours in formal activities associated with the maintenance of the quality management system:★ Training and Qualification of Internal Auditors of Quality Management Systems Training accredited by Bureau Veritas. 24 hours★ Internal Auditor of Quality Management System of the Bank of Venezuela under the ISO 9001: 2000. 60 hours★ Observer External Audit of quality management system of the Bank of Venezuela under ISO 9001: 2000. 16 hours.🎯 As the main achievement Process Reengineering established for Sale and Services Aftermarket highlights of bancassurance products, as a result of the formation and activities of an inter-functional team areas transversally involved in Process Management requirements. Show less

➸ Integré el equipo de la Gerencia de Operaciones, reportando directamente al Capitán Jorge Álvarez Méndez - Presidente Ejecutivo de Santa Bárbara Airlines.

I was part of Ovejita Group (Textiles Gams CA), a family company, leader in the textile market Venezuelan, there I was in charge of the Department of Quality Control Department of the Prodalam Weaving plant, CA located in Carrizal, Los Teques.Start my experience in the role, through the projects:❖ Design and Implementation Procedures Manual Area Quality Control❖ Design and implementation of Management Indicators and Statistical Process Control❖ developing action… Show more I was part of Ovejita Group (Textiles Gams CA), a family company, leader in the textile market Venezuelan, there I was in charge of the Department of Quality Control Department of the Prodalam Weaving plant, CA located in Carrizal, Los Teques.Start my experience in the role, through the projects:❖ Design and Implementation Procedures Manual Area Quality Control❖ Design and implementation of Management Indicators and Statistical Process Control❖ developing action plans for continuous improvement and quality control of the tissuesThe main achievements can be mentioned:🎯 reduction of defects and flaws in the tissues by 25% through the implementation of action plans for quality control of the tissues🎯 Implementation of controls and efficient inventory management needles for knitting machines, resulting in a reduction in the replacement of 30% Show less

During my first experience, I was assigned to two (2) projects mainly:❖ Implementation of the philosophy of continuous improvement in the 5'S production plant and administrative areas❖ The maintenance of the quality management system, participating as an observer in the internal audit of the QMS, and activities for the dissemination of the Quality Policy and in facilitating workshops related to productivity, and Continuous Improvement Quality Management and Processes.🎯… Show more During my first experience, I was assigned to two (2) projects mainly:❖ Implementation of the philosophy of continuous improvement in the 5'S production plant and administrative areas❖ The maintenance of the quality management system, participating as an observer in the internal audit of the QMS, and activities for the dissemination of the Quality Policy and in facilitating workshops related to productivity, and Continuous Improvement Quality Management and Processes.🎯 As main achievement the implementing the philosophy of continuous improvement in the 5'S production plant and administrative areas achieving increased productivity, maintain order stands, organization and safety at work Show less

In the practice of internships I was mentored by Ing. María Alejandra Navarro, who was in charge of Head of Quality Assurance.The developed project:❖ Implementation of the 5'S Continuous Improvement Philosophy in the production plant and administrative areas.