Pierre-Yves Dumont

Pierre-Yves Dumont Email and Phone Number

western australia, australia
Pierre-Yves Dumont's Location
Naturaliste, Western Australia, Australia, Australia
About Pierre-Yves Dumont

Pierre-Yves Dumont is a Shiftleader at ME London at Pullman Bunker Bay Resort Margaret River Region. They possess expertise in front office, hospitality, problem solving, customer relations, management and 4 more skills. They is proficient in Spanish, Allemand and Anglais.

Pierre-Yves Dumont's Current Company Details
Pullman Bunker Bay Resort Margaret River Region

Pullman Bunker Bay Resort Margaret River Region

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Shiftleader at ME London
western australia, australia
Employees:
13
Pierre-Yves Dumont Work Experience Details
  • Pullman Bunker Bay Resort Margaret River Region
    Front Office Manager
    Pullman Bunker Bay Resort Margaret River Region Mar 2022 - Present
    Naturaliste, Western Australia, Australia
    5* Award-Wining Resort located in the beautiful South West of Western Australia, nestled alongside the crystal clear waters of beautiful Bunker Bay in the Margaret River Wine Region.
  • Accor
    Assistant Manager
    Accor Mar 2021 - Mar 2022
    Dunsborough, Western Australia, Australia
  • Pullman Quay Grand Sydney
    Assistant Manager
    Pullman Quay Grand Sydney Nov 2019 - Apr 2020
    Sydney, New South Wales, Australia
    5* Appartements style Hotel perfectly located in the beautiful East Circular Quay, near the iconic Sydney Opera House and Sydney Harbour Bridge.
  • Accor
    Front Office Manager
    Accor Aug 2017 - Apr 2019
    London, England, United Kingdom
    Mercure London Bloomsbury ****
    The hotel is a few minutes walk from The British Museum, Covent Garden or Oxford Street.
    Holborn and Russel Square Tube stations around the corner with direct links to Heathrow and Eurostar via Russel Square.
    The hotel is ideally located to connect you with all districts of central London.
  • Meliá Hotels International
    Shift Team Leader
    Meliá Hotels International Jan 2017 - Aug 2017
    London, England, United Kingdom
    ME London *****
    So much more than a hotel.
    It’s an architectural masterpiece bursting with art, music, design, and fine cuisine
  • Sofitel Paris Le Faubourg
    Shiftleader
    Sofitel Paris Le Faubourg Mar 2015 - Nov 2016
    Paris, Île-De-France, France
    - Responsible for the welcome process and standards implementation(100% of mystery shoppers validate in 2015)- Follow up guest satisfaction(8,6 out of 10 in 2015 on Voice Of the Guest)- Additionnal Sales(4,000€ upselling, 20 loyalty cards and 15 reservations at the restaurant)- Allocate daily tasks related to the shift- Checking upcoming arrivals and last reservations- Training the new ambassadors- Keeping track of the weekly agencies commisions payments reportNIGHT MANAGER- Verify the city ledgers, daily arrivals and billing- Counting the daily general cashier and daily bank deposit- Publishing and updating statistics and results
  • Marriott International
    Night Auditor
    Marriott International Jun 2014 - Mar 2015
    Rueil-Malmaison, Île-De-France, France
    - Taking care of last arrivals and first departures- Check reservations, enrollments, No-Shows and late cancellation- Rate configuration- End of Day- Updating numbers and reports
  • Novotel Paris Rueil-Malmaison
    Receptionist
    Novotel Paris Rueil-Malmaison Jun 2012 - Jun 2014
    Rueil-Malmaison, Île-De-France, France
    - Taking care of guests from reservation to departure- Conciergerie- Follow up guests satisfaction- Banking reconciliation- Commissions reconciliation
  • Accorhotels
    Receptionist
    Accorhotels Apr 2011 - Jul 2011
    Novotel Praha Wenceslas Square ****
    - Taking care of guests from arrival to departure- Follow up guests satisfaction- Conciergerie- Implementation of standardized procedures to improve customers welcome

Pierre-Yves Dumont Skills

Front Office Hospitality Problem Solving Customer Relations Management Anglais Allemand Micros Relations Clients

Pierre-Yves Dumont Education Details

  • Lycée D'Hôtellerie Et De Tourisme De Saint Quentin-En-Yvelines
    Lycée D'Hôtellerie Et De Tourisme De Saint Quentin-En-Yvelines
    Accueil & Hébergement En Langues Étrangères
  • Lycée D'Hôtellerie Et De Tourisme De Saint Quentin-En-Yvelines
    Lycée D'Hôtellerie Et De Tourisme De Saint Quentin-En-Yvelines
    Matières Générales & Technologiques (Cusine, Service & Hébergement)

Frequently Asked Questions about Pierre-Yves Dumont

What company does Pierre-Yves Dumont work for?

Pierre-Yves Dumont works for Pullman Bunker Bay Resort Margaret River Region

What is Pierre-Yves Dumont's role at the current company?

Pierre-Yves Dumont's current role is Shiftleader at ME London.

What schools did Pierre-Yves Dumont attend?

Pierre-Yves Dumont attended Lycée D'hôtellerie Et De Tourisme De Saint Quentin-En-Yvelines, Lycée D'hôtellerie Et De Tourisme De Saint Quentin-En-Yvelines.

What skills is Pierre-Yves Dumont known for?

Pierre-Yves Dumont has skills like Front Office, Hospitality, Problem Solving, Customer Relations, Management, Anglais, Allemand, Micros, Relations Clients.

Who are Pierre-Yves Dumont's colleagues?

Pierre-Yves Dumont's colleagues are Susana Dos Santos Leandro Bento, Alita Lauwai, Bonnie Rielly, Alejo Verdugo, Alita L Matawalu, Eduardus Frederick, Aisea Volavola.

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