5* Award-Wining Resort located in the beautiful South West of Western Australia, nestled alongside the crystal clear waters of beautiful Bunker Bay in the Margaret River Wine Region.

5* Appartements style Hotel perfectly located in the beautiful East Circular Quay, near the iconic Sydney Opera House and Sydney Harbour Bridge.

Mercure London Bloomsbury ****
The hotel is a few minutes walk from The British Museum, Covent Garden or Oxford Street.
Holborn and Russel Square Tube stations around the corner with direct links to Heathrow and Eurostar via Russel Square.
The hotel is ideally located to connect you with all districts of central London.

ME London *****
So much more than a hotel.
It’s an architectural masterpiece bursting with art, music, design, and fine cuisine

- Responsible for the welcome process and standards implementation(100% of mystery shoppers validate in 2015)- Follow up guest satisfaction(8,6 out of 10 in 2015 on Voice Of the Guest)- Additionnal Sales(4,000€ upselling, 20 loyalty cards and 15 reservations at the restaurant)- Allocate daily tasks related to the shift- Checking upcoming arrivals and last reservations- Training the new ambassadors- Keeping track of the weekly agencies commisions payments reportNIGHT MANAGER- Verify the city ledgers, daily arrivals and billing- Counting the daily general cashier and daily bank deposit- Publishing and updating statistics and results

- Taking care of last arrivals and first departures- Check reservations, enrollments, No-Shows and late cancellation- Rate configuration- End of Day- Updating numbers and reports

- Taking care of guests from reservation to departure- Conciergerie- Follow up guests satisfaction- Banking reconciliation- Commissions reconciliation

- Taking care of guests from arrival to departure- Follow up guests satisfaction- Conciergerie- Implementation of standardized procedures to improve customers welcome