Pieter Uys Email and Phone Number

• Working independently to enhance organic search visibility for websites• Setting up, auditing and configuring Google Analytics and webmaster tools to identify site issues such as problems with crawl and HTML errors• Executing technical SEO audits on websites, identifying areas for on-site improvements in site structure, internal linking and content• Performing keyword research and building lists of targeted key phrases• Running citation and link profile reports• Applying on-page optimisation by uploading new content and filling out page titles, meta descriptions and image alt tags• Compiling monthly report data on traffic, rankings, trends and performance

• Delivering a high level of client onboarding and platform support, designing digital forms and apps• Testing new features, producing various reports and documentation• Publishing client apps to relevant store and assisting with requirements• Performing as a strong member of a cohesive team with strict adherence to statutory regulations and compliance requirements

• Customer service and liaison, providing telephonic support to resolve queries on Guruworx software• Conducting scheduled checks and maintenance of all backups and IT equipment• Repairing SQL databases, performing basic to intermediate queries

• Conducting scheduled checks and maintenance on all backups and IT equipment• Supporting clients with IT enquiries on- and off-site via TeamViewer• Quoting clients, installing hardware and software, setting up cloud based servers for Pastel Partner

• Conducting scheduled checks, maintenance and repairs of printing equipment

Maintaining good customer relationships.Liaising with clients and ensuring customer satisfaction at all times.Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.Perform regular security monitoring to identify any possible intrusions.Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary.Perform regular file archival and purge as necessary.Create, change, and delete user accounts per request.Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.Repair and recover from hardware or software failures.Coordinate and communicate with impacted constituencies.Contribute to and maintain system standards.Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary.Maintain data centre environmental and monitoring equipment.Did processing of Bank Related files, AEDO, NAEDO, unpaid files and EFT (Full details of the procedures can be obtained on request).