Pili Lal (Née Faumuinā) Email & Phone Number

As a Senior Project Coordinator for the Le Va Niu Wave Wellbeing programme (funded by the Ministry of Pacific Peoples), along with a strong team, we deliver a holistic wellbeing programme to 150+ secondary school students and 50 tertiary students with the vision to support Pasifika youth and communities to have the best possible health and wellbeing outcomes and for them to unleash their full potential. This role portfolio encompasses reporting, development of workplans and delegation, independent management of projects, facilitation of education andtraining, and effective engagement of our young rangatahi and senior member of the Maori, Pasifika and NZ communities.

Auckland, Auckland, New Zealand

Auckland, New Zealand

Accountable for the delivery of talent acquisition business partnering to key stakeholders, business unit leaders and Executive leaders, as part of the Talent Acquisition team and the deployment of a talent acquisition service for the business that aligns with Countdown NZ's strategic ambition.Portfolio exposure across: Finance, Brand & Marketing, Merchandise, WDL (our franchise arrangement), Corporate Affairs, Health & Safety, Operations

Auckland, New Zealand

Started with Countdown as a Resourcing Officer to help in their seasonal recruitment campaign - working with high volumes and at pace to get the support our stores needed for summer. Contract was then extended to help with Easter campaigns and continued to aid across stores recruitment and specialist support office roles and COVID-19. Responsibilities:• Opening and advertising job requisitions• Application screening & short listing• Liaising with stores and candidates for employment opportunities• Travelling around the country to facilitate bulk recruitment days (assessment centres)• Contract generation• Payroll and induction• General administration & compliance checks• Process improvements around systems, recruitment processesSystems used:SuccessFactors, Google Suite

Korn Ferry is an RPO - client: nbn Australia (see below)

In this new role, I managed the sourcing of our Contingent workforce at nbn. This was a wide & diverse portfolio ranging from Technical & IT Support, Project Management, Engineers and Analysts and supporting various manager roles.

5 months into my role as an RC, I made a lateral move into the MSP Coordinator role. A Managed Service Provider offers client “end-to-end” control of and visibility over the contingent workforce (independent contractors, temporary staff, freelances).A day in the life of an MSP Coordinator consists of the following responsibilities:- Managing a central inbox & point of contact (general enquires, consulting with contractors & hiring managers, internal nbn staff, payroll providers, agencies)- End date management- Processing extensions of contractors- Revising/editing work order details (reporting lines, cost centre, timesheet approvals, location updates)- Timesheet follow-up (hiring managers & Payroll company)- Actioning reports from our Systems Analyst (ID updates, extension follow-ups, cost centre discrepancies)- Providing support to Recruitment Business Partners and the wider MSP teamProjects: nbn Traineeship ProgrammeSystems used: Workday, SAP Fieldglass, Salesforce, Citrix (VDI Portal)

Auckland, New Zealand

nbn™ is dedicated to providing Australians with access to the benefits of a fast broadband network. But we go beyond providing fast internet - Our vision is dedicated to ensure the rise of our digital future & allows Australians to be more efficient, more productive & more connected!As an RC, I was responsible for managing the administrative scope of the recruitment process. A day in the life consisted of (but not limited to):- Managing 3x inboxes in relation to nbn recruitment- Booking candidate interviews- Dealing with internal & external stakeholders (candidates, hiring managers, referrals, business partners (Aus + NZ)- Posting of adverts online via external sites- Providing support to Sourcing team during peak seasons (CV screening, phone screening)- General enquiriesSystems used: Workday, Citrix (VDI Portal), Workplace, Broadbean (adverts)

Auckland, New Zealand

A role fueling my passion for the next generation and being able to impart life and educational skills to students. Responsibilities:• Provide support to teachers with administration and classroom activities• Go-to person for all administrative duties (rosters for teacher aides,newsletter writing, preparing of classroom documents and teachingmaterials)• Support classroom teaching programme and assist students with high-learning needs• Work with students one-to-one and in small groups to reinforce lessonspresented by teachers• Pre-school testing (literacy, numeracy) for new students• Meet with teachers and parents to discuss students’ progress• Help teachers plan for students with special education needs

Auckland, New Zealand

Part of the inbound service team, I was among the first point of contact for new customers over the phone, updating, assisting and helping Kiwi's with their express delivery needs. Responsibilities:• Provide exceptional customer service to all customers over the phone and email & manage large amounts of incoming calls• Building sustainable relationships and trust with both customers and internal stakeholders through open and interactive communication• Meet personal/team KPIs, sales targets and call handling quotas• Handle customer complaints, provide accurate solutions and ensure follow-up resolution

Middlemore Hospital

My survival job whilst studying - Ensuring all my patients were receiving the best hospitable service ever!