Amber Reynolds Email & Phone Number

Beaufort, Sc, Us

Oversee nine mentors. Communicate company transitions. Perform selective hiring and onboarding processes. Administer excelled mentorship tactics, including coaching calls, live chatting, and emails. Liaise with Art Directors, Business Owners, General Management, Technical Support Staff, and Copy Editors to streamline operational success. Ignite product additions by performing executive troubleshooting. • Effectively manage projects by implementing Notion (software) companywide, designing a database of wikis for job ease, rebuilding documents and processes throughout the company, and organizing and simplifying onboarding through creating collaborative portals • Execute Facebook oversight by igniting free, student support, and client group pages, and promoting the “founding client change” seven-day challenge • Created comprehensive course materials by utilizing the process “job to be done” theory to learn about ideal clients, gaining feedback, interviewing material and pulling data, and implementing project planning every quarter • Ignited “idea backlog” for students to comment and propose ideas for improvement • Write textbook pieces of educational material by sourcing content from student base and copy, creating graphics and solidifying templates in Canva to allow students to edit as needed• Spearheaded Online Trainer Academy Version 4.0 launch by acting as project manager, initiating and monitor launch lifecycles, overseeing a 12+ technician team, and reviewing and updating engaging content within WordPress• Direct hiring and training of mentor staff, approve invoicing and approvals, and administer weekly and monthly staff mentor meetings• Compose articles to inform students and leads via ActiveCampaign• Mentioned Level 1 and Level 2 education pieces as a project manager and executive contributor

Mentored calls, live chat, and email. Managed social media presence. Performed administrative tasks as needed. Liaised on marketing and promotion materials before deployment. • Co-hosted the weekly Online Training Academy podcast titled “Online Trainer Show” by managing the production processes, handling sponsorship, and coordinating with podcast production team to fix audio and video elements

Built and launched an online personal training company geared towards working moms who wanted to lose weight. Drove revenue in the South Carolina region across all areas of business. Supported KPI initiatives and metrics through daily, weekly, and monthly reviews. Developed partnerships with local community members and participated in local events to build brand awareness. Understood like-minded competition and kept current on changes in the fitness landscape. • Utilized Trainerize to create and streamline workout programs by building comprehensive exercise programs, providing one-on-one assistance by uploading blog posts, and creating exercise focused documents to gauge strengths and pain-points

Beaufort County, South Carolina, United States

Oversaw all operations for a semi-private wellness center. Hired, onboarded, and mentored staff. Utilized specified tactics to prospect new members. Spearheaded facility upkeep. Performed personal training services as needed. Administered new member tours.• Built outdated business to a polished and exclusive institution by administering facility reconstructing in anticipation of a grand reopening, obtaining business licenses, and facilitating legal paperwork• Sold rental space for events such as wedding and family reunions by creating and hanging flyers within facility and promoting services through community Facebook pages

Bluffton, South Carolina, United States

Executed training in several private community fitness centers. Performed front desk operations. Oversaw laundry duties, cleaning of equipment, and offering customer support. Taught group classes, including mat Pilates and circuit classes. Assisted 20+ clients per week, specializing in Parkinson's disease patients.