Pingping Chen Email & Phone Number

Beijing City, China

As part of Sales and Marketing team, responsible for the communications of The Opposite House, a luxury boutique hotel:• Strengthening hotel image and reputation via external communication in alignment with branding. • Creating an annual PR plan with monthly actions for marketing and communications via cross-functional engagement with the executive management team on daily basis. • Bilingual copywriting for media release, receiving local and international media visit and maintaining close relationships with them, managing budget for media buy.• Managing the work of outside vendors to ensure design and brand standards.• Developing extensive liaisons with other brands of complementary services for mutual promotional events, e.g. BMW, Paul Smith, Lanvin, Valrhona, Jo Malone, Balenciaga etc.• Assisting the launch of new restaurants and bars through PR activities and events. • Managing Email marketing plan and official account on local social media platform. Skills: Marketing Communications, Event Management, Web Content Writing, Public Relations, Email Marketing, Social Media, New Business Launchwww.theoppositehouse.comwww.east-beijing.com

Trat, Koh Kood, Thailand

• Working as the communication link between the Chinese guests and the resort, to ensure the optimal experience to the Chinese guests and foster customer loyalty to the resort.• Cross training with Housekeeping, Spa, Fridays, Activities, Sustainable & Environment.• Working closely with Director of Sales, Reservations, F&B, Villa Operations and Chinese wedding agency as the coordinator for a Chinese wedding event at the resort.Skills: Sales Coordination, Event Management, Customer Service, Interpretationwww.soneva.com/soneva-kiri

Beijing, China

• Creating website content and brochure including copywriting, translation, photo editing, etc. • Optimizing website structure and user experience with IT, finance and external design team. • Helping make the marketing plan and sales strategy and developing partnerships with media and other related lifestyle brands. • Organizing marketing promotions and events to raise brand awareness among target customers.• Responsible for promoting the brand in social media.• Generating and following sales leads to ensure customer conversion.• Operating hotel bookings and tours end-to-end with a customized service standard. Skills: Marketing Communications, Sales, Event Management, Web Content Writing, Public Relations, Translating, Social Media, Email Marketing, New Business Launchwww.wildchina.comwww.beshan.com

Beijing, China

• Administrating the office and personnel together with the founder.• Participating in language and cultural product design and promotion.• Reaching out to media for coverage and working actively on social media. • Assisting with hiring and training employees. Skills: Office Administration, Marketing Communications, Event Management, Public Relations, Social Media, Start-up Business Developmenthttp://cultureyard.net

Master Of Science (Msc) Incomplete, Business Administration With A Major In Tourism

- Customer Relations Management - Network Management - Change Management - Management I (Business Strategy, Organizational Behavior.

Master Of Arts (Incomplete), English Literature

Activities and Societies: - Journalist at the Office of International Relations - Team leader at TECC (Technology & Education: Connecting.

Bachelor, English And French Language

Activities and Societies: - AISEC Asia Team - English drama associationUIBE is one of the top comprehensive universities in China