Devinceia Pinkins Email & Phone Number

United States

United States

• Assisted in training new hires in a hybrid workplace with great customer support to gain a healthy and trustworthy relationship with our clients.
• Engaged with clients through Chat support and email support, working out any technical support concerns.
• Consult leadership with weekly meetings with a well-mapped-out plan for our clients and therapists.
• Consult leadership opening side work, closing side work, and daily duties.
• Follow all company standards regarding paperwork, time management, cash management and loss prevention, and revenue.
• Management with customer relations

United States

Receptionist

Remote

United States

• Conducted a detailed inspection of the property and wrote an estimate to capture the extent of the damages, then negotiated claim settlements with customers in accordance with Insurance Standard Guidelines.
• Build a rapport with customers and maintain effective, professional relationships with contractors and vendors
• Review the policy and decide how coverage applies and provide the customer with a detailed explanation of the coverage decision and where to find verbiage within the policy.
• Ran data from the ISO system to ensure that the loss is not duplicated, which has helped with coverage decision making.
• Maintained an organized office space and utilized a calendar to keep track of appointments and deadlines.
• Consistently learning about construction rebuild materials. Attended weekly material training to expand myknowledge.

United States

• Withheld a responsibility for renewals, retention, and sales goals for the property. Our team focuses on customer success, total sales, new customer acquisition, estimates, and expansion.
• Worked within a fast-paced workspace, to ensure that the company goals were being met daily.
• Professionally conducting oneself as a company representative, demonstrating sound judgment, and usingtactical skills before making important decisions.
• Collaboratively worked with a small team, using creative skills to create flyers, informational documents, and events for our community.
• Organized and led tours for prospects. Then send the prospects an follow up email to keep in contact.

United States

• Greeted customers and vendors upon arrival to the restaurant
• Processed multiple transitions between cash and credit card payments within a fast paced environment
• Operated as a opener and as a closer with shifts
• Ability to think strategically, both independently and with a team.

United States

• Fast-paced work days, Customer service representative with responsibilities including: Completing a call list within a certain amount of minutes within one work day to meet the company goals.
• Processed transitions but online and within the office on insurance premium payments.
• Build a rapport with customers to ensure I am creating customer relationships and setting accurate followups with customers.
• Transferred inbound claim calls to the State Farm Claims Department and educated the customers on the necessary steps they would need to take in order to file a property/auto claim.
• Service also includes responding to inquiries regarding insurance availability, claim submissions, and billing clarification.
• Detail oriented, focusing closely on documentation.

United States

United States

Direct Care Worker (DCW)

United States

United States

• Responsible for checking in clients, maintaining the flow of scheduled meetings, and protecting the database.
• Focused on details and followed strict instructions with inputting data into the database for client judgment liens.
• Responsible for organizing, sealing, and sending the judgment liens to the mail carrier.