Felipe Pinzon Email & Phone Number

Herndon, Virginia

Miami/Fort Lauderdale Area

Miami

• Led the implementation of a software to optimize the amount of units that fit in a container to maximize sales per purchase order.
• Improved the delivery time of orders by designing, implementing, and standardizing a backlog tracker to send a weekly report to customers with their open orders including their estimated delivery dates.
• Assist sales executives with their customers purchase orders, create or increase a credit line, and other requirements to enhance customer satisfaction.
• Redesigned the internal sales order form (Order Administration Instructions) that improves the user experience by aligning interests from all departments including sales, customer service, and finance.

• Provided training and certified customers on SecurOS, levels I & II.
• Led the license plate recognition (LPR) software installation to provide enhanced city security.
• Responsible for the technical support of 100+ customers in Ecuador, Colombia, Panama, and Venezuela.
• Assisted the sales manager in selling software and hardware solutions to clients.
• Developed SecurOS scripts to automate the software platform and enhance the security for each determined application.

• Responsible for maintenance and technical support of all the NEC equipment installed in the network of Telefonica.
• Administered technical support of the NEC equipment in the different networks of Claro, Tigo, Telefonica, and MediaCommerce.
• Utilized Pasolink V4, Pasolink NEO, NEO std, NEO cpv, NEO TE, NEO HP, ipasolink 200/400/1000, DMR3000, DMR5000, DWDM7000 radios to provide customer service to ~100 clients.

• Responsible for lab component, taught approximately 40 students, and graded assignments.
• Guided students in the development of various projects, such as the design and implementation of multivibrators circuits, PLL for Non-Linear Electronics, and programming microcontrollers for Digital Systems Design.

Master’S Degree, Engineering And Business, Master Of Science In Engineering, Science & Technology Entrepreneurship

Capstone Thesis Project – Intellistir-MTI: • Developed a business plan for an efficient control algorithm to be utilized with a friction.

Engineer'S Degree, Electrical, Electronics And Communications Engineering, 3.9

Activities and Societies: ExpojaverianaCourses: Redes de telecomunicaciones Redes ópticas de transporte DSP Diseño de sistemas digitales.