Piroska Meszoly, Pmp Email & Phone Number

New Zealand

Wellington, Wellington Region, New Zealand

Wellington, Wellington Region, New Zealand

Vienna

Project management of complex IT-projects (from business needs formulation, through implementation till post Go Live) mainly with Software developers, Infrastructure, IT Operations, Parallel project management of multiple projects, dealing with competing prioritiesRelease management for the Core system, for 7 monthsOrganizational change managementCost, Resource and Schedule management – with continuous monitoring and controllingRisk and Issue managementVendor managementCommunication management and regular reporting to Stakeholders and Project Owners, SponsorsProcess design and implementation for Project and Portfolio management and for Release and Development managementWorking with internal and external Teams worldwide, working closely with C-level managers, Vice PresidentsTender preparations (pre-sales) for world-famous department stores

Budapest

Being responsible for the Case Exchange Implementation Project (specialized projects as building and managing the link between Service Manager and another ticketing system to enable information and ticket exchange between the different organizations and resolver teams) as part of the Transformations, Service Desk Migration programs Preparing and maintaining the Project Schedule, tracking and reporting the project progress Risk and Issue management of the project Creating and maintaining Project Documentation (Business Requirements Document, Test Plan Document, Support Model Document, etc.) Keeping contact and organize meetings, workshops with customer and other involved parties

Budapest

Managing the localization and implementation of the Health Care Administration Application and its sub­-systems (Pharmacy, Diet, Physiotherapy etc) Responsible for the projects and partner teams in Poland, Check Republic and Slovakia Managing infrastructure and application related projectsProject Schedule creation, defining deadlines, milestones; resource allocation Budget planning and monitoring Creating pre­-project cost calculations for Sales department Risk and quality management of projects Preparing the necessary documentation of the projects (like Project Initiation Document, Risk Analysis, Lessons Learnt) Taking part in the creation of the company’s localization methodology and procedure Keeping contact with domestic and international partners, customers Organizing international meetings, customer visits

Budapest

Plan and schedule work of the team membersTaking part in the selection of team members, interviewing candidatesCoaching and mentoring team membersEnsuring quality and productivity objectives are metBeing responsible for the Team’s SLAs Creating, analyzing weekly, monthly statistics and reportsTaking part in ISO auditProject Planning and execution (from Service Desk part) on team and resource utilization, process efficiency (Six Sigma projects), software implementation, SLA definition, user migrationDefining and implementing procedures, processes (incident management, problem management, escalation procedure)First point of contact for escalations, problem and change management proceduresKeeping in regular touch with the Customers and the Program Office

Budapest

Solving IT issues for customers working for the Barclays BankProviding technical support on customer specific, Accounting, Banking, Windows ( also server side) and Office applicationsCreating knowledge articles, maintaining the Knowledge Management databaseEscalation Focal PointHelp and assist colleagues, floorwalking; train and coach new-hires