Able to communicate and present confidently, clearly and expressively. Accustomed to working with Executive Management. . Able to think laterally to create options and solutions. Skill negotiator, with proven experience in a commercial environment. . As a member of senior management, influences change at the highest levels and managers relationships with key stakeholders across multiple business verticals and functions. With the desire and the vision to take change, be disruptive and create a culture where out-of-the box thinking and innovation can flourish among a team of best-in-class engineers.. Served as a key participant throughout the entire software development life cycle, has strong execution skills and a demonstrated history of on-time, flawless product delivery.. Seasoned professional with experience and demonstrable skills in leading innovation programs.. Evaluating and balancing risk/reward for innovation and organizational objectives.. Championing change management.. Assessing competition and maintaining overall market awareness. Building a strong network of connections who can support collaboration and provide valuable feedback innovation processes. Creating an innovation portfolio and roadmap to drive growth and spur investment. Developing an innovation strategy and garnering support from business stakeholders, such as fellow C-level executives, employees, customers and business partners

- Build up effective relationships with IT and business managers and stakeholders at all levels- Defining and maintaining a portfolio of IT change projects, delivering products supporting the outcomes of business change programmes- Budget management, resourcing, development of meaningful performance metrics, risk and dependency management, maintaining the IT portfolio's alignment to business strategy- Built a solid IT team through recruitment of senior IT personnel and mentorship- Facilitated the digital retail business for the company such as:o Staff discount mobile appo Loyalty membership mobile appo Central reporting toolso Enhance warehouse management systemo Stock take system o Planogram system o Central promotion systemo E-commerce websiteo E-voucher mobile appo CRM system o Store Back office system- Administered internal support, enhancements, and maintenance of the company core system- Ensured business success by managing the delivery of services and technological solutions on a global scale- Analyzed the risks, costs and value of technology investments to advise upper management- Implemented a global long-term data center facility outsource strategy with long-term cost savings within 5 years- Implemented a long-term services outsourcing/cost savings strategy along with a new service delivery model for on-site resources. Services included Network, Platform Services, and Client Services- Work closely with business heads and global senior management in order to maintain a standard Global IT strategy

- Determines (business team) customers’ needs and desires by specifying the research needed to obtain market information.- Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.- Assesses market competition by comparing the company's product to competitors' products.- Provides source data for product line communications by defining product marketing communication objectives.- Assesses product market data by calling on customers with field salespeople and evaluating sales call results.- Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.- Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.- Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.- Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.- Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.- Completes operational requirements by scheduling and assigning employees; following up on work results.- Maintains product management staff by recruiting, selecting, orienting, and training employees.- Maintains product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

- Maintain quality service by establishing and enforcing organization standards - Ensuring all IT systems, infrastructures, server, networks and securities are running to an efficient level- Recommending and implementing technological improvements and efficiencies to global team- Maintains organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plan for implementing IT- Maintain staff by recruiting, selecting, orienting, and training employees, maintain a safe and secure work environment; developing personal growth opportunities- Ensure stable IT operations and support - Secure all IT operations and support in both countries to enable our core business- Strategies making, Policies and procedure to Global IT team by evaluating organization outcomes with long term plan- Lead and Completes projects by coordinating resources and timetable with user department and local\global vendor- Secure that all global standards, policies and procedures are followed locally- Steer the IT function in Country by using country IT guidelines- Ensure that all legal requirements are met from an IT perspective - Always lead by example and apply symbolic leadership- Financial steering of the IT function in the countries- Implement, maintain and follow up best practices based on my experience in country and global guidelines- Be a part of global learn and development team to develop end users knowledge - Be responsible for the end user experience - Represent the global IT function - Secure the control of Country specific agreements regarding IT - Secure future releases through participating in system tests

- Substantial knowledge of IT support and operations as IT service provider- Installation, configuration, troubleshooting, support, and implement projects to end users and customer such as: Network (LAN/WAN), Servers, Securities infrastructure.- Provide daily support to customer - Hardware expert with HP, IBM, Lenovo, Roland- Prepare user manual and provide training to staff and customers for new product & technical- IT audit- Prepare monthly report- Responsible for IT Maintenance service - Secure all customers are meet with high quality service that we provide - Recruited and trained for New System to End User Developed ICT Policies and procedures for the campus- Consulting to teams all issue pending- Support on (HP, Compaq, Toshiba, IBM, ROLAND) Servers and clients - Installation, configuring and troubleshooting on Servers/Client (Windows 2008, 2003, 2000), Mail Servers (Exchange, MDaemon), internet sharing and security (ISA), Professional (windows Vista, XP, 2000, 98)…..,