Chris Pittman Email & Phone Number

Amarillo, TX, US

United States

• Solved Complex Business Challenges: Unlocked actionable insights from multitude of data sources, informing strategic decisions and driving business growth.
• Uncovered Hidden Trends: Identified and interpreted patterns in large datasets, pinpointing key influences and opportunities for improvement.
• Spearheaded Data-Driven Initiatives: Created tailored report specifications, leveraging business needs and available data to drive informed decision-making.
• Collaborative Problem-Solver: Led cross-functional teams and provided expert consultation to stakeholders, addressing critical business issues and driving results.
• Data Analysis Expert: Utilized system reporting tools to produce high-impact datasets and reports, fueling business insights and strategic planning.
• Business Analysis Thought Leader: Drove business analysis tasks, including requirements gathering, development coordination, and analytical customer insights

Dallas, Texas, United States

• Product Visionary: Collaborated with Product Management to shape the product roadmap and backlog, prioritizing high-impact features that drove user value and business growth.
• Mobile App Innovator: Spearheaded the discovery, design, and implementation of a client-facing mobile app, delivering a seamless user experience and driving business results.
• Revenue Growth Catalyst: Contributed to a surge in business revenue, fueled by strategic product enhancements and a customer-centric approach.
• Onboarding Optimization Expert: Streamlined client onboarding, reducing readiness time by 60%, while boosting accuracy and satisfaction ratings.
• Engagement Driver: Boosted client engagement by 80%, leveraging data-driven insights and user feedback to inform product development and drive business outcomes.

Dallas, Texas, United States

• Recruiter Productivity Catalyst: Designed and implemented a recruiter ranking system, resulting in a 80% reduction in time-to-first-call
• Reporting Automation Pioneer: Transformed manual reporting processes into automated, real-time insights, empowering leadership with actionable data and driving business decisions.
• Data Visualization Expert: Leveraged Qlikview, Qliksense, and PowerBI to create interactive, executive-level reports, providing unparalleled visibility into business performance and trends.
• Integration Innovator: Spearheaded complex integration projects, harnessing data mining and manipulation expertise to unlock new insights and drive business growth.
• Technology Migration Leader: Successfully guided the analytics team's transition from Qlik to PowerBI, ensuring seamless continuity and minimal disruption to business operations.
• Integration Reporting Lead: Using various data mining tools, SQL and Snowflake, created dashboard for new client integrations, merging data from multiple sources to provide leadership with real-time visibility into.

Dallas/Fort Worth Area

• Payor Relations Analytics Expert: Delivered comprehensive analytical support for payor relations, including contract modeling, financial forecasting, and variance analysis, to inform strategic decision-making and drive.
• Data Integration Specialist: Sourced and validated data from multiple systems to create a unified view of payor relations performance.
• Executive Insights Provider: Utilized Qliksense to create interactive, executive-level reports, providing actionable insights and trend analysis to inform business strategy.
• Trend Analysis Thought Leader: Applied advanced research methods to identify potential areas of concern, anticipate reimbursement rate changes, and develop proactive strategies to mitigate risk.
• Impact Analysis Expert: Created comprehensive impact analysis reports for payors, quantifying the effects of reimbursement rate changes and informing contract negotiation strategies.
• Contract Negotiation Innovator: Developed innovative tools and templates to streamline the contract negotiation process, driving efficiency and effectiveness in payor relations.

Frisco, Texas

• Regularly reviewed project requirement specifications to improve technical advancement
• Worked with key stakeholders (Operations, IS, PMO, Compliance, etc.) and lead a team to identify and implement strategic business solutions
• Responsible for determining data mining requirements to ensure compliance with contract requests
• Interpreted data and analyzed results and provided ongoing reporting
• Located and defined new process improvement opportunities
• Designed, implemented, and deployed system processes for onboarding clients

Frisco, TX

• Worked closely with client to determine business requirements
• Communicated business requirements to various 3rd party teams
• Mentored and trained coworkers on both an assigned and unassigned basis.
• Consistently met SLA guidelines and procedures
• Gained familiarity with various patient billing and accounts receivable systems; including PBAR,STAR, EPIC
• Developed various queries and data reports using a AS 400 system and SQL-databases.

Frisco, TX

• Regularly led and facilitated team meetings with co-analysts, leadership and senior management
• Quickly learned new process tools while maintaining service level agreements
• Identified and validated issues to determine root causes to obtain functional area ownership
• Interpreted user requests and determined implementation requirements for workflow
• Developed detailed technical design for workflow automation and implemented system changes
• Analyzed existing processes to reduce errors, increase productivity, and improve quality.

Dallas/Fort Worth Area

• Risk Management Specialist: Identified, designed, and executed risk management processes, resulting in a 20% reduction in shrink.
• Regional Mentor: Demonstrated strong written and verbal communication and influencing skills as a regional mentor.
• Employee Engagement Booster: Created an engaging work environment, boosting morale and improving Employee Opinion Survey by 53% year over year.
• Operational and Compliance Manager: Developed and implemented plans to ensure operational and compliance management practices within 60 days of assuming position.
• Process Improvement Innovator: Recognized and resolved poor processes, increasing shipment efficiency by 50% in one month.
• Financial Analyst: Regularly analyzed results using financial analysis to determine profitability.

West Palm Beach, Florida Area

• Process Improvement Analyst: Evaluated the impact and return on investment of work process improvement opportunities; participated in business planning, demand analysis, and business risk assessment.
• Department Consolidation Specialist: Assisted in consolidating call center and e-commerce departments, potentially increasing online sales by over $1 million annually.
• Training and Development Leader: Developed user manuals, job aids, and training documentation, reducing training time by 50%.
• Productivity Optimizer: Recognized redundant processes and created a plan to optimize call center productivity by 30%.
• Sales Channel Forecaster: Created models to predict business volume for new sales channel; determined optimal number of employees to ensure the lowest operating cost while maintaining industry standards.
• Business Analyst: Defined business needs using interviews, document analysis, site visits, business process descriptions, use case scenarios, and task and workflow analysis.

Murrieta, California, United States

• Expertise in Photography and Technology: I stayed up to date on the latest advancements in camera technology and photography trends. My personal love for photography drove me to continually expand my knowledge.
• Customer Engagement: I engaged with customers to understand their requirements, whether they were amateur photographers or seasoned professionals, and provided tailored advice on cameras, lenses, filters and accessories.
• Technical Support: I offered technical support and troubleshooting for a wide range of camera equipment, ensuring customers left the store confident in their purchase and how to use it.
• Sales Performance: Through my passion and expertise, I consistently exceeded sales targets, contributing to the overall success of the store.
• Product Demonstrations: I conducted in-depth product demonstrations, highlighting key features and benefits to help customers make informed decisions.

Hemet, CA

• eCommerce Management Expert: Managed all aspects of eCommerce to grow sales and achieve marketing targets.
• Digital Strategy Developer: Collaborated with the marketing and sales teams to develop timely and well-planned digital strategies.
• User Experience Evaluator: Evaluated and enhanced user experience across all digital channels.
• Social Media Manager: Managed social media channels to identify user feedback.
• Web Analytics Specialist: Leveraged web analytics to drive a comprehensive set of business and marketing decisions.
• Promotion and Product Release Manager: Managed online promotions and new product releases.

Newport Beach, California, United States

• Monitored and ensured the safety of swimmers and beachgoers in the water and on the shore
• Rescued swimmers in distress and administered first aid and CPR as needed
• Provided information and assistance to beachgoers, including answering questions, providing directions, and helping with lost children or belongings
• Enforced beach rules and regulations, and ensured that all beachgoers followed safety guidelines
• Maintained and inspected rescue equipment, first aid supplies, and other beach facilities to ensure they were in good working order
• Participated in training and drills to stay current on rescue techniques and first aid

Irvine, California, United States

• Customer Assistance Specialist: Assisted customers with product information, selection, and purchase decisions and managed special and custom orders for home decor products and provided information on paint products.
• Sales and Product Recommendation Expert: Recommended and sold home decor products tailored to customer needs and budgets.

Master Of Business Administration (Mba), Human Resources Management/Personnel Administration, General

Bachelor'S Degree, Organizational Leadership, 3.6

Activities and Societies: cum laudecum laude Phi Kappa Phi Honor Society Nominee Pinnacle Honor Society member California Community.

Associate Of Science, Science, 3.6

Activities and Societies: Dean's Honor Roll